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RingCentral Web/Desktop App

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Bring back gallery view for Files in RC Desktop App

The old version of RC Desktop/Glip used to show thumbnail gallery view when you viewed files. This make it extremely easy to find what you were looking for. With the latest version, you can only view as a list of filenmaes. Not useful if you're se...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow receipt of RingCentral call while on Android call without ending Android call.

Now I need a separate phone for Ring Central, I do not want two phones. I came here from Vonage after trying 8X8 unsuccessfully.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

RingCentral desktop app (Mac) - Don't use system sound output for voicemail playback

In the RC App for Mac, the app uses the in-app Audio Sources settings for everything (audio calls, video meetings, etc) except for voicemail playback. Voicemail playback defaults to the Mac system sound output settings and cannot be changed. This ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Would you be able to add two notification features?

Hi there! I am just hoping for a couple of usability upgrades for your platform. Primarily, I would like to be able to adjust notification settings across the whole organization for Teams App chats like I can for incoming calls, texts, and faxes. ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Fix the call dropping when switching to BlueTooth

I also would like to see a fix for the dropped calls every time you connect to Bluetooth. This reduces my mobility in the field as I know if I turn on my truck and the phone connects I will instantly lose the call. That more than anything is frust...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Dial Box Location

Every time I need to dial a number, I have to click the Phone icon at the bottom left, which reveals the Dial Text Box where I then paste the number I want to dial. Could you please put a copy of the dial text box at the very top left of the user ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Create task in task via API

Create the many task in a team, then your api allow I can put task id array to update child task of another specified task id
Justin Nguyen over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Adding extra digits to the incoming number

It would be useful to add extra digits to incoming phone numbers displaying on my phone. I found this feature to be usefull (it used to be an option) because it told me right away that it was a business call via ringcentral. I use my phone also fo...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Account data recovery

When an account is deleted there should be a 15 day data retention policy in place in case of mistaken deletion, or for auditing purposes.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Monitor calls/answer calls for others in RingCentral App

We need a way for our receptionists to use the RingCentral App to monitor and answer calls for their department directors. This is only available using the RingCentral Phone however the rest of our institution is using the RingCentral App for desk...
Tracey Lulek over 1 year ago in RingCentral Web/Desktop App 0 Future consideration