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RingCentral Web/Desktop App

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Ability to Delete Video Call Notifications on the RingCentral App

We would like the ability to delete the video notifications in the direct chats on the RingCentral app for data retention purposes. Currently, there is only the option to 'Like' or 'Bookmark' these notifications.
Cassandra Champney over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Allow Poly headset features

Voyager 5200 UC - features such as auto answer with pickup from desk aren't available with Ring Central desktop app [they are with Ring Central Phone desktop app]. Would be great to have this as I understand RC Phone is going away. And the RC desk...
Paulla Fetzek over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Avaya Cloud Phone should share status with MS Teams

We use MS Teams for internal communication and chat. It would be helpful if Teams could show a user as busy if they are on a call on the Avaya app and vice versa
Chris Waddington over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Password History Restriction

The ability to set a password history restriction is not currently in place according to a response I received from RC support. For example, if you set a password expiration and it expires, you can still keep using the same password over and over....
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Polycom Phones - Message Light on LE+HotDesk

When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread message...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Enable to push to answer calls on the unified app

Enable to push to answer calls on the unified app using the Trucker Bluetooth Headset with Microphone
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Change the Ring Central App messaging Font to a Serif Font

Those who need to tell if a l is a l or an I
Servontius Turner over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Save glip app fax contact using company name

When adding a contact in the glip desktop app, if you enter the company's name under "Company Name", it will not populate when sending a new fax and searching for the name. It will work if you enter the company's name under "First Name".
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Add Custom Roles to Standard Subscription Tier

Custom roles and permissions are currently available only for RingCentral Office Premium and Ultimate subscribers. That should be a standard feature and should be available to Standard subscribers. Not having access to custom roles limits our abil...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Notify when contact comes online

Add a system notification (that users have the option to disable) to announce that a contact is Online.
Kyle Heney over 1 year ago in RingCentral Web/Desktop App 0 Future consideration