Skip to Main Content

RingCentral Web/Desktop App

Showing 1044

External contacts in company directory

It would be nice to add external contacts within the company directory. We have a dozen contractors that we do not provide phones for and to be able to add their name and cell number in the company directory would be great to where we could dial b...
IT SV 10 days ago in RingCentral Web/Desktop App 0 Under review

Allow personalization of the fax transmission results notice

As a lawyer I sometimes need to provide proof a fax was sent. It would look much more professional if my fax results page had my firm name and information rather than an advertisement for Ring Central.
A. Craig Abrahamson 10 days ago in RingCentral Web/Desktop App 0 Under review

Maintain list of recent status messages

In addition (or maybe instead of?) the standard pre-built status messages, it would be helpful to have some of your previous status messages as well. For instance, we're often indicating where we are...at the office, working from home, etc. It wou...
Chris Rosa 12 days ago in RingCentral Web/Desktop App 0 Under review

Set Additional host(s) when creating initial invite for recurring meeting (weekly)

For recurring meetings. if the host is not available to start the meeting (vacation) another host is able to do so.
Theo Timity 15 days ago in RingCentral Web/Desktop App 2 Under review

Desktop App Sounds

The notification sounds for direct messages, text messages, etc. routes to the same speaker/audio that is chosen for phone calls. For me, I use a headset for the phone, but I don't wear the headset when I'm not on a call. Because of this, I don't ...
Chris Cornell 15 days ago in RingCentral Web/Desktop App 0 Under review

Type code block messages directly, not just via "New code snippet" modal

All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec. Example 1, without code spec, should only be formatted as monos...
Damijan Kozic 15 days ago in RingCentral Web/Desktop App 0 Under review

Ability for customers to search for known issues with any RingCentral product (bug search)

Our users report issues with RingCentral Video and the RingCentral App for Windows. I opened up support cases and the usual resolution is, try a new meeting or re-install the application. This is a good first step but it would be great to be able ...
Rob Morrison 15 days ago in RingCentral Web/Desktop App 0 Under review

Make task replies column resizable/more prominent in task view of Ring Central App

Once a task is created in the app, the UI offers the original task in the left column taking up most of the space and the ongoing conversation (replies) is constrained to a much smaller column. The task replies are where we spend much more time so...
Bob Murdoch 15 days ago in RingCentral Web/Desktop App 0 Under review

Ability to turn off the ringer sound of the RingCentral extension in Google Chrome

We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring s...
Sayed Kazemi 16 days ago in RingCentral Web/Desktop App 2 Under review

Organizing Manage queues & Caller ID

I'd be great if we could organize this alphabetically. Trying to find the correct location when have over 20 of them can take a while, if it was organized by alphabet it would be so quick.
Cynthia Bernier 16 days ago in RingCentral Web/Desktop App 0 Under review