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RingCentral Web/Desktop App

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Elaine J. Urrutia (she | her) 17 days ago in RingCentral Web/Desktop App 2 Under review

display company name instead of phone number when using sms

Since we can't currently display the company main number when texting out - defaults to operator number - it would be great to have the company name, instead of the phone number, display when we text out to clients.
Reception 1 18 days ago in RingCentral Web/Desktop App 0 Under review

Separate desktop and mobile apps in incoming calls

Separate the Desktop app and Mobile app from incoming calls so that only one rings at a time, so my phone isn't ringing while I'm at my desk, and can arrange them in an order so If I don't respond after 4 or so rings, it goes to my phone in case I...
Andrew Cunningham 18 days ago in RingCentral Web/Desktop App 0 Under review

Settings need to stay between sessions

Right now, we have users whose settings change when they restart their computer. One in particular is their audio settings. They use a different speaker source for calls than the default computer speaker. The settings keep reverting back to the co...
Billy Creasy 18 days ago in RingCentral Web/Desktop App 0 Under review

Please add slider bar for voicemail

We receive tons of messages in this office. We used to be able, with the old app, to listen to parts of the message via a slider bar. Now, if we miss something we have to listen to the whole message again. Very time consuming:(
Front Two 19 days ago in RingCentral Web/Desktop App 0 Under review

Call on behalf of other site locations

Hi, We may, on occasions, be making Sales calls on behalf of another site location and wish to present that locations site number instead of the user/site who is calling. For example, Heathfield wish to make sales calls on behalf of our Airdrie si...
Wayne Boyce (Ext:313) 19 days ago in RingCentral Web/Desktop App 0 Under review

SMS ability to sort SMS messages and create folders for the SMS messages

RingCentral only provides a long historical list of SMS messages, very hard to sort through and service potential clients.
R. Glenn Matsen 21 days ago in RingCentral Web/Desktop App 0 Under review

Fax transmission notification to include copy of fax.

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.
LOTT & FISCHER 22 days ago in RingCentral Web/Desktop App 1 Under review

Digital Paging - RC App Emergency Alerts/Announcements

With world conditions getting scarier and most users using the RingCentral Desktop App, it would be great to have a way to broadcast a verbal announcement through the App.
Rachel Brefo-Burroughs 22 days ago in RingCentral Web/Desktop App 0 Under review

Control Calls Using a Desk Phone With the Desktop App

Currently, our office is set up so that when receiving or making a call, users can use either their desk phone or the RingCentral desktop app if their computer has a microphone. Most of our users prefer to use the desk phone, or need to due to not...
Scott VanDyken 22 days ago in RingCentral Web/Desktop App 0 Under review