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RingCentral Web/Desktop App

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Paging from and to the RingCentral Desktop App

Currently, RingCentral only allows paging from a supported physical phone or a RingCentral Mobile app. Many users I have worked with have expressed frustration with this since many companies working with RingCentral are migrating from users using ...
Safari Admin 6 months ago in RingCentral Web/Desktop App 3 Already exists

Show Glip Notifications in System Tray

It would be great to allow for Glip notifications to show up in the system tray so folkx can more easily see that someone is looking for them without having the full app open and maximized. We work in a health clinic that's somewhat loud, so it's ...
Lauren Sullivan 11 months ago in RingCentral Web/Desktop App 1 Already exists

All Day Calendar Events - Show on Last Day

All day calendar events that cross multiple days should end at 23:59 on the last day. Currently they end at 00:00 and do not show on that day in the calendar view. This will bring the new unified application in alignment with the classic version, ...
Kevin Seymour over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Need ability to turn off texting capability for users.

We recently cancelled ZipWhip texting because we wanted our locations to become more customer focused and talking to caregivers/families over the phone.
James Shaw 6 months ago in RingCentral Web/Desktop App 1 Already exists

Disable unused features from RingCentral App

We only utilize RingCentral Meetings and the new RingCentral App has Phone, Fax, Messaging etc. that is not necessary and clutters the app for our users. We would like the ability to just utilize the Meetings portion.
Guest about 1 year ago in RingCentral Web/Desktop App 2 Already exists

Make tasks chronological

When a task is created inside a Team or Group, it used to put the un-comppleted tasks on the right side. and they were in order, now they aren't... The purpose of the task list on the left side was to make it easier to see taks. https://drive.goog...
Joe Mahlow about 1 year ago in RingCentral Web/Desktop App 1 Already exists

Add "share screen" option to chat/teams in new RC app

This may be the largest user complaint. "how do I share my screen with someone?" Simply put a share screen option in the chat or teams next to the video and call button. People do NOT understand the video call will do the same thing. Make the shar...
Guest over 1 year ago in RingCentral Web/Desktop App 4 Already exists

Turn On/Off the Message and Video Capabilities of the RC App

Capabilities to turn off the message and video since some only need the phone capabilities to use the service and not the added features
Guest 7 months ago in RingCentral Web/Desktop App 1 Already exists

I want to select my notification tone and not use the default set by my phone.

I'll know which app is notifying me.
Guest over 3 years ago in RingCentral Web/Desktop App 3 Already exists

Forward fax to multiple recipient

I know we can forward fax to multiple users via email but what we would like to happen is to forward it to their RC inbox instead of the email. Scenario : Agent will login to his RC phone app, and from their he should be able to receive faxes from...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Already exists