Skip to Main Content

RingCentral Web/Desktop App

Showing 1044

Desk Phone and Desktop application Sync

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application
Patty DePouw about 2 months ago in RingCentral Web/Desktop App 2 Under review

Remove completed tasks from queue, not delete.

When a task is marked "Complete", remove it from the tasks, not delete it. RC Classic would remove a completed task, now they all sit there with a line through it offering only the option to "delete". We use these tasks for day to day work flow an...
Joe C about 1 year ago in RingCentral Web/Desktop App 4 Future consideration

Auto reply SMS to missed calls

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.
Guest over 1 year ago in RingCentral Web/Desktop App 4 Under review

Folders or Subcategories within the HUD Feature

Having the ability to create folders or subcategories under the HUD feature would allow those user's who have many extensions listed, to be able to sort through those extensions to more easily locate the extensions they need at any particular mome...
Haley Petrick 6 months ago in RingCentral Web/Desktop App 2 Under review

Remove Profile Picture

Please include the ability to remove (not change) profile picture and change to initial system default.
Guest about 1 year ago in RingCentral Web/Desktop App 3 Under review

Ring Central (Classic) red customizable "Busy" Status

Please consider providing a way to set a red " Busy " Status manually without blocking message sounds the way the " Do Not Disturb " Status does in Ring Central (Classic). Preferably a customizable Status where you could put a Red busy color, a...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Under review

Advanced searching for contacts

When I am sorting call history or starting a new call, it should filter results from company, and first and last name. Currently it only filters results form first and last name of contact.
James Esch 11 months ago in RingCentral Web/Desktop App 1 Future consideration

Add Custom Emojis to Statuses

Custom Emojis can already be added and used in Messaging. Why not have them available in the user status as well?
Daniel Stewart almost 2 years ago in RingCentral Web/Desktop App 11 Future consideration

Text Templates

Be able to set up text templates for recurring texts used by team members
Bob Coons over 1 year ago in RingCentral Web/Desktop App 6 Under review

Add an option to disable the 911 warning

The Desktop App prompts our user multiple times per day to warn them about 911 even though they have addresses configured. Can we get an option to disable the warning or at least snooze it for X number of days? Support is telling me that this is a...
Guest over 1 year ago in RingCentral Web/Desktop App 8 Under review