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RingCentral Web/Desktop App

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Move up unread messages (like in the phone app) [desktop]

Like in the phone app move unread messages to the top of the list, so I can see them and they would not be hidden from me somewhere down in the contact list.
Guest 7 months ago in RingCentral Web/Desktop App 2 Already exists

Screen Sharing Status Indicator and Status Color

When sharing a screen, a separate status in the HUD would appear to indicate the meeting member is in a screen share. This would have a separate status color to indicate screen share is on. This would avoid disturbances and messages popping up in ...
Guest 8 months ago in RingCentral Web/Desktop App 3 Already exists

Turn off notifications for a specific team or conversation

Background: some companies use all-company or department channels that might not be relevant to all users. Alternately, they might have a low-importance or off-topic team to handle non-essential or fun topics. Users might want to prioritize their ...
Sara Kosciolek 9 months ago in RingCentral Web/Desktop App 1 Already exists

Add hotkeys to the new RC app to take incoming calls.

Add hotkeys to the new RC app to take incoming calls. this is useful and convenient for the users who are doing multi tasking.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Integration with Hubspot

Any idea if you will be looking to integrate with Hubspot in the future? https://www.hubspot.com/
Guest over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Text Message only for DL/VN Numbers without Phone calls

Customer wanted to have an option to send & receive Text message only on their RC number and can disable phone calls.
Guest 10 months ago in RingCentral Web/Desktop App 1 Already exists

More notification choices...

Right now missed calls, faxes and voicemail notification are all mixed together. I don't need to know about missed calls but I do need to know about voicemails. We have too many notification as it stands. It would be great to have one less.
Guest over 3 years ago in RingCentral Web/Desktop App 3 Already exists

Update email address

When people look up my name in Contacts, my email shows up as a long string of letters and numbers + the actual email address. For example: laladkf=eklklea-dklowfmjohnsmith@hello.com
Guest 10 months ago in RingCentral Web/Desktop App 3 Already exists

Ability to import contacts from a csv file

Transitioning to RingCentral from another system
Paul Viellieux 10 months ago in RingCentral Web/Desktop App 1 Already exists

Different physical phone ring tone or user whisper at pick up for queue calls vs direct dials.

All of my users are in a mixed phone environment, they receive queue calls at anytime and direct dials. Users have no real way of quickly separating the two before they answer a physical phone.
Guest 11 months ago in RingCentral Web/Desktop App 1 Already exists