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RingCentral Web/Desktop App

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Light weight app to reduce system resources

Some of my team members have shown me results from their computer where Ring Central softphone Glip all in one app takes up most of the systems recourses.
Sylvester Leach about 1 month ago in RingCentral Web/Desktop App 0 Under review

Icon for Groups Teams

The ability for admins of a Team/ Group should be able to change the group / teams display image / icon. The group/ teams has a genetic dotted icon and all teams have the same icon. It would be great to have the ability to change this icon and add...
Sylvester Leach about 1 month ago in RingCentral Web/Desktop App 0 Under review

Rename a phone number during a conference meeting when they dial in

Hello Dev, I hope you are having a great day. Context: we created a meeting using RingCentral Scheduler in Outlook. As you know, this allows us to send an email containing RC link to the meeting and the dial in phone number with access code. Link ...
Mario Pineda about 1 month ago in RingCentral Web/Desktop App 0 Under review

Need SMS 2 Factor Authentication Capabilities

The SMS feature on the Ring Central App and Destock versions should support receiving 2 factor authentication texts from different sites/carriers/etc. Most login features now require 2FA. In our office currently, my colleagues and I constantly hav...
Natasha Bassill about 1 month ago in RingCentral Web/Desktop App 0 Under review

HUD Pop Out Zoom/Enlarge Functionality

Would be great to add a zoom in/out view option to the HUD pop out
Hasan Qummi about 1 month ago in RingCentral Web/Desktop App 0 Under review

Web Portal Fax Message behavior

As of Monday 5/25/22 we have noticed a change in how the web portal messages page works. We download faxes in batches by customer from the web portal which works best for our volume and workflow. We filter by name (of customer) and status: Unread....
Kirk Amico about 1 month ago in RingCentral Web/Desktop App 0 Under review

Outbound caller id prompt

It would be helpful to have a option to press *9 before a call to change the outbound caller id to show a different number then your normal desk phone line. This comes in handy when one person is responsible for their own line but also maybe anoth...
John McClure about 1 month ago in RingCentral Web/Desktop App 0 Under review

Filter on phone app

On the RC Phone app when you want to find someone in the directory listing of the HUD, it doesn't filter as you type. If they are on a call and click the park line, all they get is a single file list of all employees and park locations which they ...
Swapp Law about 1 month ago in RingCentral Web/Desktop App 1 Under review

Ability to disable single-character formatting

Ring Central Message automatically uses characters such as * and _ as a pseudo-commands to format the characters inbetween them. It also allows the (now standard) use for control characters (ctrl-b, ctrl-u, ctrl-i) for formatting. Further, the for...
Carl Sopchak about 1 month ago in RingCentral Web/Desktop App 0 Under review

GSM call indication

If you get an direct gsm call on your mobile phone you should get a presence indication, like in a mobile call, in the Ringcentral App.
Helmut Walkner about 1 month ago in RingCentral Web/Desktop App 0 Under review