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RingCentral Web/Desktop App

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auomated option for calls to be forwarded to specific numbers

right now we have a custom rule for it but i have to create it manually every month .what i suggest is an option where calls are forwarded to a cell every week it changes but effective for a year not just a rule for a month
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Pin conversations so they remain visible even in 'Show Unread' view

I have about 300 conversations/teams/etc in the left panel so I obviously ALWAYS have the 'Show Unread' on since scrolling through that long list is horribly inefficient. However, there are 4 or 5 conversations that I would want to pin to the top ...
Genevieve Riverin 12 months ago in RingCentral Web/Desktop App 1 Under review

Add New User to Discussion without Creating New Discussion

Currently, when adding another user to an existing ad hoc discussion, it creates a new discussion. The problem is all the history from the discussion is lost. A better option is to add the new user into the existing discussion.
Guest 12 months ago in RingCentral Web/Desktop App 1 Already exists

RC app pops up automatically minimized when the call was answered by other user.

Would like to add the feature to automatically minimized the app on my desktop computer when the call was answered by other user.
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Use RingCentral desktop app as an alarm in case of fire.

We, Driving Force, do not have land lines at some of our locations and exclusively use the RingCentral app on desktop and/or mobile devices. Looking for a method to alert personnel in specific buildings (i.e., only alert those in a building that i...
Guest 12 months ago in RingCentral Web/Desktop App 1 Under review

Add more filters to the All Calls page in the RC App

We need more filters! Currently I can only filter by contact. I should be able to filter by inbound calls, outbound calls, by date, length of call, company contacts, and guest contacts
James Esch 12 months ago in RingCentral Web/Desktop App 0 Under review

Can unread messages been highlighted

is it possible to highlight unread messages in glip?
Guest 12 months ago in RingCentral Web/Desktop App 3 Under review

Better visuals/setup on new RC

The new RC is just a vast, white landscape of text. Not having any color blocks to help the eye find things is a bad move. Also, moving the bottom manu to the left side was a mistake - now the app needs more real estate on the screen, which is not...
Andie Carole Byron 12 months ago in RingCentral Web/Desktop App 0 Under review

Calling Hotlines

It would be best if we can call hotlines and support all numbers
Guest 12 months ago in RingCentral Web/Desktop App 3 Will not implement

Populate IVR or site Extensions in company contacts

Allow the ability to populate Site extensions or IVR extensions in the company contacts so that operators can easily transfer to those extensions.
Martin Ruiz 12 months ago in RingCentral Web/Desktop App 0 Under review