Community Ideas

Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!

1 Vote

Block All Recordings By Extension Number

There should be a configuration switch available for every extension to block ALL recordings associated with that extension - Inbound/Outbound INTERNAL calls and Inbound/Outbound EXTERNAL calls.

Created 10 Jun 02:25pm by Guest

RingCentral Phone

2 Already exists
2 Vote

The same number needs to be able to ring on 2 or more physical phones, especially is it is an emergency line.

I recently started as a security manager for my company and was in shock to find out that the emergency number that is posted at all our buildings and campuses rings on only one phone. This is very concerning. If someone calls an emergency line fo...

Created 9 Jun 05:34pm by Guest

RingCentral Phone

0 Already exists
1 Vote

Dial hyperlink on PC through Softphone to connected deskphone...

When making an outbound call from a customer file, it would be beneficial to be able to copy the phone number from within said software and paste into softphone which then dials out on the connected desk phone. This prevents errors and I believe w...

Created 19 May 07:12pm by Jeff Byrn

RingCentral Phone

1 Already exists
3 Vote

Set DND for a time or schedule, e.g. 1 hour, rest of today.

I would like to set Do Not Disturb for a while, and not need to remember to turn it off again.

Created 14 May 09:21am by Guest

RingCentral Phone

2 Already exists
1 Vote

Add date/time stamp on incoming fax.

Many companies have compliance requirements to have the date/time stamped on every page of a fax when it was received.

Created 5 May 08:04pm by Steve Christy

RingCentral Phone

1 Already exists
2 Vote

Allow 2 people to be on the same phone call

For training purposes, allow 2 people to use two different phones or desktop applications to be on the same phone call. Much like how a split training headset would work

Created 30 Apr 05:50pm by Kelly Brownson

RingCentral Phone

1 Already exists
1 Vote

Ring more than 4 callers simultaneously

Sorry, I've asked for assistance with our Supports as well and there's no workaround available to have more than 4 members to a ring group or Simultaneous type of ring.

Created 19 Apr 07:29pm by Guest

RingCentral Phone

2 Already exists
3 Vote

Ability to subscribe to notifications from service status web page

We need ability to receive real-time alerts when an issue is posted on your service status page. And an ability to subscribe to these alerts, as many other vendors provide. Webhook availability for PagerDuty or Slack would be even better.

Created 15 Apr 11:12pm by Guest

RingCentral Phone

2 Already exists
1 Vote

Add option for internal (extension) only calling

We have a need for phones that can use the paging system and dial other extensions but would like to disable local and long distance calling

Created 8 Apr 08:26pm by Adam Lepp

RingCentral Phone

2 Already exists
1 Vote

Unconditional Call forwarding

If we have a Call Queue and an extension assigned to a call Queue, I have extensions that auto forward to an external non Ring Central phone number and would like to be able to make it forward with out have to answer and press 1. If we dial the ...

Created 8 Apr 04:19am by Guest

RingCentral Phone

1 Already exists

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Community Ideas

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Block All Recordings By Extension Number

The same number needs to be able to ring on 2 or more physical phones, especially is it is an emergency line.

Dial hyperlink on PC through Softphone to connected deskphone...

Set DND for a time or schedule, e.g. 1 hour, rest of today.

Add date/time stamp on incoming fax.

Allow 2 people to be on the same phone call

Ring more than 4 callers simultaneously

Ability to subscribe to notifications from service status web page

Add option for internal (extension) only calling

Unconditional Call forwarding

Filter by status

Filter by category

Identify yourself with your email address

Block All Recordings By Extension Number

The same number needs to be able to ring on 2 or more physical phones, especially is it is an emergency line.

Dial hyperlink on PC through Softphone to connected deskphone...

Set DND for a time or schedule, e.g. 1 hour, rest of today.

Add date/time stamp on incoming fax.

Allow 2 people to be on the same phone call

Ring more than 4 callers simultaneously

Ability to subscribe to notifications from service status web page

Add option for internal (extension) only calling

Unconditional Call forwarding