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Display the time zone of the person you are about to call

I think this would be a very useful feature as some businesses have contacts that are in different locations and time zones. This feature would help prevent calling someone outside of their work hours. Perhaps having this as a feature to enable wi...
Christopher Mace 2 months ago in RingCentral Phone 0 New

Send Fax attachment to email if OBi doesn't pickup

This will make is so we won't miss faxes if the OBi doesn't pick up. It will send a fax attachment to the email attached to the extension like it does if you fet a fax on a normal extension.
Shelby Devall about 1 month ago in RingCentral Phone 0 New

I'd like to be able to assign a different ring tone for internal callers versus external callers

Everyone would benefit. Employees would know if the call was internal or external just by the ringtone.
Michelle Caggiano 29 days ago in RingCentral Phone 0 New

Call Masking for credit card transactions need to be available for mvp plans.

I'm a business owner and I want the functionality call masking without stopping the recording for mvp plan for the purpose of credit card transactions. This is URGENT.
Ruch Maneth 17 days ago in RingCentral Phone 0 New

Ability to restrict On-Demand call recording in MVP

Hello, The On-Demand call recording is a great capability however it lacks the ability to restrict access to who has it. In it's current state it's an 'all' or 'noone' method. Having the ability to give this to call users would limit risk to compa...
Chris Farrar about 2 months ago in RingCentral Phone 0 New

Set change timer on status 'do not disturb' back to 'available'

When attending a meeting (live or video) the RC status can be set to 'do not disturb' to avoid incoming calls. After the meeting it is often forgotten to set status back to 'available'. It would be very useful to set a timer to automatic change it...
Ger Joosten about 1 month ago in RingCentral Phone 0 New

Multiple call handling states

I would like to see RC give users the ability to have multiple voicemails and call handling rules for different modes. Like 1 for available, but can't get to phone, one for in a meeting, on for out of office. Each of these modes would then have th...
Candy Bergman about 2 months ago in RingCentral Phone 1 New

Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more.....

Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more..... You increased the call handling members but it would be nice for this so then others in our office or locations can see other queues ringing an...
EL Front Desk 1 about 2 months ago in RingCentral Phone 0 New

Allow users to "Forward all calls" to voicemail without recording another greeting

In the "Forward all calls" menu from the app, if the user chooses "Voicemail", the greeting message from this option is separate from the "normal" custom voicemail greeting they have recorded for their voicemail. The app requires you to re-record ...
Chris Martens about 2 months ago in RingCentral Phone 0 New

Include site info in HUD

For multi-site organization it would be helpful to include site info in HUD
Matt Sadorf 20 days ago in RingCentral Phone 0 New