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RingCentral Phone

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Conference Calling: Admin to change host code/participant code for security reasons

I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security reasons. It’s worrisome that RingCentral doesn’t allow this option.
almost 2 years ago in RingCentral Phone 2 Under review

Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents
almost 2 years ago in RingCentral Phone 0 Under review

Need more detail on fax failures other than just 'failed.'

Assist with troubleshooting fax failures to determine if it is on receiver or sender side.
Bob Foertsch 10 days ago in RingCentral Phone 0 Under review

Having the employees see how many calls they took

I think allowing them to see their numbers would be beneficial - like a scoreboard that could be toggled on and off .
Cynthia Bernier 11 days ago in RingCentral Phone 0 Under review

Do not disconnect all callers when organizer leaves conference call

When a receptionist or executive assistant for example assembles a group of people in a conference call, once everyone is on the call, if the organizer then leaves the call, the entire conference call ends and everyone is disconnected. We need a w...
Byrne Reese about 2 months ago in RingCentral Phone 0 Under review

Add Any and All Extensions to Presence List

Please add the ability to add all extensions to presence lists. Including call queues, message-only extensions, announcements, etc. Getting expansion modules should be able to retrieve all extensions, not just those for MVP users.
Matthew Prythero 4 months ago in RingCentral Phone 2 Under review

Allow multiple people to call monitor at the same time

Useful for training multiple people at the same time to be able to have both (or all) be able to listen on one call. Call monitoring is great because you don't need to set up y connectors
Guest 9 months ago in RingCentral Phone 2 Under review

Tag for status change

Be able to right click on a user in contact list who is busy (red) to request to be notified when they go green (available)...tag for status change alerts
Bill Myers 24 days ago in RingCentral Phone 0 Under review

IVR Feature: Pre-pend a message/greeting on the IVRs then resume

Please may we request a feature in RingCentral IVRs to update with a message/greeting before the main IVR prompt is played? Our use case is that during seasonal events our business would like to add a very short message onto all their existing mai...
Fraz Hamid 4 months ago in RingCentral Phone 1 Under review

Add Auto Answer Feature In RingCentral App

Please add auto answer feature in RingCentral App with the option to turn on and off. This will help reduce call avoidance and increase productivity.
Frank Torres 27 days ago in RingCentral Phone 0 Under review