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Developer Platform and APIs

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automatically assign a caller ID similar to the number you are calling

Hi there, as I have to call on a regular basis different countries and have also different caller IDs I am wondering if there could be a setting or configuration that automatically assigns one of my caller IDs similar to the number I am calling. T...
Daniel Christoffer 5 days ago in Developer Platform and APIs 0 New

Performance reports analytics API needed! OR update to call log API endpoint!

So you're a manager and want to gamify and coach your reps who use RingCentral as their main dialer. You want an appropriate breakdown of call analytics and export/sync/integrate that data with a sales coaching and gamification platform (external ...
Benjamin Ramos 11 days ago in Developer Platform and APIs 0 New

To removed Debt relief offers from Prohibited campaigns

To removed Debt relief offers from Prohibited campaigns
Noah Dankworth 12 days ago in Developer Platform and APIs 1 New

Remove lengthy pause after greeting

Hi, it would be so great if there was a way to remove the lengthy pause that follows the greeting, just before the “let me connect you automated voice” step. It can be confused as a connection error or call drop.
Marina Roloff 24 days ago in Developer Platform and APIs 0 New

Unable To Receive SMS from Two-Factor Authentication

Currently experiencing issue with authenticating myself on Bank of America and Quick Books. Requesting for a feature where there are no limitation when it comes to receiving SMS.
Noah Dankworth 27 days ago in Developer Platform and APIs 0 New

RentCafe Integration

Our CRM can't take over the call after it rings the RingCentral number, and It is going to RingCentral voicemail. If the calls are not answered after 20s, The calls should be answered by our CRM Voicemail system.
Kiara Aurora about 1 month ago in Developer Platform and APIs 0 New

Ability to Change 'Existing Phones' Ring Times via the API

We have MS Teams Integration using the PBX Portal and the ring time for all ringcentral phones needs to be set to 6 Ring/30 Seconds or higher. As our MS Teams environment is set to 4 Ring/20 Seconds. This allows all call handling to be handled by ...
Evan Schwartz about 1 month ago in Developer Platform and APIs 0 New

The SSO login process needs to be tightened up.

The SSO login process needs to be tightened up. too many clicks. This is just a suggestion
Cedrick James Blanco about 2 months ago in Developer Platform and APIs 0 New

Elevate Your Offering with RingCentral + Calendly Integration

Dear RingCentral Team, In today's evolving landscape, seamless integration is key. RingCentral's current lack of API connectivity with Calendly and other popular applications hinders our ability to cater to clients who favor streamlined scheduling...
Margaret Romeo about 2 months ago in Developer Platform and APIs 0 New

Ability to download faxes from an account through the API

We have a business use case for being able to download the pdf attachments of a fax from an account through the API.
Kyle Myers 2 months ago in Developer Platform and APIs 0 New