RingCentral Admin Portal

As a business we need to have a common profile picture for all users, but currently as an admin we don't have the access to restrict the users from changing their profile picture. We could see a lot of users using personal pictures and other in-ap...

Please allow admins to order more than one phone at a time for end users at a site. We should be able to add them all to one order at the same time. This would go for regular end users as well at different locations. One order at a time is ineffic...

Please allow a phone to be ordered without assigning a number to it. Sometimes phones are needed for replacement, stock, testing, etc... and do not need to purchase a DID to associate with it.

Allow ability to change the caller ID to one not listed under a site and on the fax cover page to any number. The fax lines and main lines are different, I should should be able to fill out the cover page with the correct information and not limit...

Admins need the ability to remove the change freeze on user account phones once the phone is received. I should not have to open a ticket to assign a phone to a user because a new phone was ordered, received and not updated on RC and the shipping ...

Please add the ability to add or purchase a phone when creating a new user. This would be fare more efficient

My company is really trying to dig into and monitor track our employees missed call percentage. So i have been pulling performance reports that have the "% Missed (w/VM)" stat HOWEVER we are noticing this stat is even docking the employee when the...

This is important when we want to connect with a speech analytics tool as the .wav file has the best audio quality.

We create users in small batches, 1 to 5 at a time. They're usually all for the same department, and need to be configured with the same template. I think it would be great to have a section in the "Add Users" screen where you could select a templ...

In places like Google and others, after an employee is deleted you usually have about a month or more to reinstate their account. RingCentral should have this feature so that if an employee was deleted prematurely, their messages etc can be retrie...