RingCentral Admin Portal

Hello everyone, I am extremely excited out your auto IVR that handles your public calls initially. I would be interested in having that service for our business as it is interactive with clients. Let me know if you plan to roll it out to your Ring...

When you go to License and Reports there is an option to use a Filter. When you select that option for filtering, and you run a report for a specific cost center, the report contains all cost centers. (We are a cost center centric customer). There...

Enable a way of controllyng deskphones from the admin portal, i contcated suport and there is not even a way to sync the compnay directory with our desk phone Poly Edge E550

We would like to have an on-hold indicator for our customer facing users, that use the softphone app. This would give them an alert at a certain interval reminding them they have a caller on-hold, if the caller has been on hold past a certain amou...

My company has many locations that serve various purposes. Each with their own hours, IVRs, preferences, call queues depending on what that location does. The settings on the IVRs and call queues can change depending on the time of year and as the...

Why is it useful? - To have an organized way of submitting and tracking support cases and to see the volume of the affected users on the account. Who would benefit from it? - RingCentral, IT supports, Super Admin.- Eliminates multiple duplicated c...

PLEASE relocate the RECORD USER NAME button FROM User Details TO Voicemail! It makes so much more sense. Maybe both places would be great! Thank you!

download inbound call using analytics on a group number

my at the in the screening, greeting, hold music area to adjust rather than in a 3rd party app. Saves time

we need a possibility to create more granular work hours schedules. Like Mo: 07:30-12:00 and 13:00-17:30 Tue: 07:30-12:00 and 13:00-17:30 . . . Fr: 07:30-12 and 13:00-16:00