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RingCentral Admin Portal

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Call Queues set on Simultaneous are able to answer more then one caller.

Call queues are able to see all unanswered clients and answer multiple clients at a time by putting the pervious client on hold to answer the next client.
Guest 10 months ago in RingCentral Admin Portal 1 Already exists

Individual Call Log Reporting for each extension

Ability to generate a daily call log of each extension individually and separate from one another.
Guest 10 months ago in RingCentral Admin Portal 1 Already exists

Call log delivery feature -

Please consider improving the format of delivery of the call log from a zip/csv to an easily accessible excel or google doc editable format with one click.
Guest 10 months ago in RingCentral Admin Portal 1 Already exists

Role to Allow Adding Users with Softphone but restrict purchasing desk phones

We would like our Phone System Admins to be able to add User licenses with the free softphones, but not have the ability to purchase desk phones.
Guest 10 months ago in RingCentral Admin Portal 1 Already exists

need to have more than 10 call forwarding to third party number

info@carolinareach.com need to have more than 10 call forwarding to third party number for after hours
Guest 11 months ago in RingCentral Admin Portal 1 Already exists

Requesting feature to add more that 3 members to a ring group and to ring at the same time

Requesting feature to add more that 3 members to a ring group and to ring at the same time
Guest 11 months ago in RingCentral Admin Portal 1 Already exists

allow desktop phones to use any number for caller id, at least numbers in the company

we have 2 phones in a room, I can get both phones to ring, but want calls returned to go to one phone to ring both
Guest 11 months ago in RingCentral Admin Portal 2 Already exists

Major updates

Why is it Major updates are only going to Main Super Admin account. As a business partner i have customers whose Main super admin Account is not a technical person they are either business owner or some executive level person to own the accounts. ...
Vic Barkamian 11 months ago in RingCentral Admin Portal 1 Already exists

Remove ping noise on chat

can you get this stupid thing to stop making a ping noise every few seconds i cannot record my prompts. this app is so annoying, it makes that noise all the time, i can never leave this site up during the day b/c it continuously makes a beeping noise
Amira Alday 12 months ago in RingCentral Admin Portal 1 Already exists

need to download all recordings in our cloud storage for all users at once

need to download all recordings in our cloud storage for all users at once
Guest 12 months ago in RingCentral Admin Portal 1 Already exists