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RingCentral Admin Portal

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Ability to Choose to whom or which email the monthly billing statement will be sent.

It would be better to have the ability to add or choose to which email the monthly billing statement will be sent since not all the time the super admin is the one managing the accounting and billing.
RingCentral Tester 2 months ago in RingCentral Admin Portal 0 New

RC Phone red voicemail light to blink while monitoring another extension voicemail box

For example, extension 1 is a reception line and forwards voicemails to the night time general mailbox, which is extension 2. It would be useful if the red light on the physical RC Phone could be set to blink still when a voicemail comes in and is...
Jason Dietmeyer 2 months ago in RingCentral Admin Portal 0 New

SMS Registration

If a company using Ring Central does not send outbound SMS there should be a place to note we do not use a SMS Campaign. We keep receiving emails to register however it is not applicable to a Funeral Home.
David Summers 2 months ago in RingCentral Admin Portal 0 New

LOB ANALYTICS WITH ONE TOUCH ACCESS TO ALL KPI'S

The new LOB for KPI's is very confusing and not very user friendly . The previous format was much easier to follow. I suggest reverting back to the old format or a similar map of the workflow.
Tracy Alexander 2 months ago in RingCentral Admin Portal 0 New

sending to voicemail instead of ringing second extension when on an active call

I am using ring central with several extensions. When a call comes in it goes to my desk extension, then if I don't answer it rings my cell phone extension. But it also goes to my cell phone extension if I am on an active call on the desk extensio...
Jack Perrault about 18 hours ago in RingCentral Admin Portal 0 New

Auto Purchase Limite

Set a limit for our Auto Purchase with that feature we can control our paid
Cadmart Admin 2 days ago in RingCentral Admin Portal 0 New

Retrieval call logs more than 2 years.

I signed up June 18th 2021, I want all the records of the call logs from June 18th, 2021 to today.
Steve Pantalemon 3 days ago in RingCentral Admin Portal 0 New

The customer requested to have a feature where he can edit save contacts in a user level and on a site level to manage the correct contact display for every site

The customer requested to have a feature where he can edit save contacts in a user level and on a site level to manage the correct contact display for every site
Erwin Mempin 3 days ago in RingCentral Admin Portal 0 New

Add Admin option to change Availability Status for Users

I discovered that there isn't a way currently to adjust our employee availability in the Admin Portal. This would be nice in cases where employees call out sick and we can move their availability as Admins to "Invisible". It helps us see who is ac...
Carolyn Steffek 3 days ago in RingCentral Admin Portal 0 New

Number of outbound fax pages can be check on the call logs

Number of outbound fax pages can be check on the call logs
Jonas San Luis 3 days ago in RingCentral Admin Portal 0 New