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RingCentral Admin Portal

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Call integration with TekMetric

Thousands of auto repair shops use TekMetric (client billing software) AND RingCentral. To integrate the two programs would be so very helpful!!
Guest 10 months ago in RingCentral Admin Portal 2 Under review

Customer would like to be able to Bulk Change IVR hours of operations, etc. settings for 500+ stores in RC Office.

Large Restaurant chain would like to have the option to bulk change the hours of operations, time of day, store hours, etc. in the RC Office IVR menu/settings.
Victor Rey 10 months ago in RingCentral Admin Portal 0 Under review

Allow call queues to work with members that have both a main extension and a hot desk phone

Our workflow requires simultaneous ringing for our offices so any available rep can pick up the incoming calls. Currently, the only way to do this is with a ring group designating the main lines for the offices as the extension. When the calls are...
Guest 10 months ago in RingCentral Admin Portal 0 Under review

Please allow a Voicemail PIN number to contain repeating or sequential digits

Please allow a Voicemail PIN number to contain repeating or sequential digits. It is easier to remember a PIN number if that is 4 digits only or if it is repeating numbers like 17777 or 1666.
Guest 10 months ago in RingCentral Admin Portal 0 Under review

Possibility to refuse text messages from a number

In the admin portal on our number we can decide if we accept "call and fax", "call only" of "fax only". Should be cool the include text message so we can enable or disable text message from some number (like our master number)
Stéphane Beauchamp 10 months ago in RingCentral Admin Portal 0 Under review

Dial By Name with 4-5 digit dialing

Request to have the dial by name directory press option to have 4 to 5 digit dialing instead of 3.
Guest 10 months ago in RingCentral Admin Portal 0 Under review

Toggle Feature/Role Adjustment for Group Manager Permissions

Requesting a toggle feature or role adjustment for a group manager not to edit settings of a member of a group. Also requesting to have multiple managers assigned to a group.
Guest 10 months ago in RingCentral Admin Portal 0 Under review

Ability to have a route option to an IVR if a member of a call queue is busy or is set to DND.

Right now the option under a Call Queue "When members are available, but no members answer or all members are busy or unavailable " can only be set to "wait". My customer just wanted to have an option that when the member is on DND they can route ...
Emily Munson 10 months ago in RingCentral Admin Portal 1 Under review

Would like phone to ring before reaching automated greeting

Would like the phone to ring before reaching automated greeting
Guest 10 months ago in RingCentral Admin Portal 0 Under review

Forward recorded message to phone # I specify without having the employees person VM greeting

Allows for the business to have one standard VM
Guest 10 months ago in RingCentral Admin Portal 1 Under review