Hi everyone, Currently, if we want to have the date of the portability request, we must open the order number. It would be interesting to have the date at this screen instead of having n/a Thanks
Admin portal - Telephones - Resynch group of phones
In the Admin Portal for telephones listed, allow checking the phones and sending a resynch to multiple phones at one time. Also, it would help to show the extension number along with the assigned extension name (and to be able to search by that nu...
I use Brave browser but cannot login to the admin portal using it. I have to use Chrome. I get an error message about it being temporarily unavailable.
Allow embedded training videos on portal to be viewed alongside webpage
Your videos for instruction and training at the bottom of the web portal open up in a smaller window that cannot be moved and the only option is to go full screen. There's no way to follow along to apply the information learned from the video to a...
Auto provision phone number from Azure AD City attribute
Would love to have Azure AD auto provisioning be able to assign a phone number in the area code that corresponds with one of these attributes: addresses[type eq "work"].locality String addresses[type eq "work"].postalCode String addresses[type eq ...
I handle more than one business on RC. I currently have multiple numbers set up with different greetings for each number (under custom rules), that reflects the business they are calling. These numbers all ring to my cell but when I pick up I have...
When we want to be able to pickup from more than 10 queues we should have the availability for this- it provides better service to our clients to ensure no calls are going missed and we do not have to choose which account is more of a priority
We need the ability for customers to consent to call recording for inbound and outbound calls and for some agents this would mean options for multiple languages. The idea is for customers to press a digit to consent to being recorded and then be c...