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RingCentral Admin Portal

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Configure phone buttons for items other than Presence

For supported phones like the Polycom VVX 450, we should be able to control all the buttons for all types of uses, not just Presence and park locations. We should be able to add extensions and speed dials, paging groups, etc. to keys on the phone ...
Guest 10 months ago in RingCentral Admin Portal 4 Under review

Data retention for sent fax items for more than 30 days.

Data retention for sent fax items for more than 30 days.
Guest 11 months ago in RingCentral Admin Portal 1 Already exists

Call Queue roll to Second \"Overflow" call queue while keeping the "Simultaneous" ring setting.

We need a queue of two phones to ring simultaneously then, if not answered in time, ring a queue of four phones simultaneously. I'm told there is an "Overflow" that can be setup on the back end, but we would prefer the settings be available on the...
Guest 11 months ago in RingCentral Admin Portal 2 Under review

Admin View to see Addons/Integrations

Currently there is no way to view any Integrations or addons in the Admin Panel. We'd love to be able to see if any folks have enabled anything on our account, this seems like a nice security feature.
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

Give Admin options to clear voice mails and sms messages for any account

Some users never setup e-mail or look at txt messages the admins should have the option to be able to clean up these messages. would be also nice to have a sort options to list whom has the most saved or not viewed messages to see what clean up mi...
Ken OConnor about 1 year ago in RingCentral Admin Portal 2 Under review

Be able to allow/restrict video recordings for RingCentral Video to certain users

Be able to allow/restrict video recordings for RingCentral Video to certain users
Rona Orenstein about 1 year ago in RingCentral Admin Portal / RingCentral Video 0 Under review

Add option to automatically delete Voicemails once the user has been emailed a notification regarding the email

Give Super Admin the option to automatically delete voicemails when users have been sent a notification email about the voicemail.
Guest over 1 year ago in RingCentral Admin Portal 2 Under review

To have filter option to manage internal and external calls to a different call handling settings.

to increase productivity.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Allow customer to filter out Missed Call in the Call Logs or Analytics

A customer of mine would like to get all missed call details so they can give the callers a call back, in a way that they do not need to download the logs, save into Excel file and do the filtering
Lutgardo Bayan over 1 year ago in RingCentral Admin Portal 0 Under review

More 3rd party storage sites on Archiver beta

I strongly suggest adding other 3rd party storage applications such as Sharepoint and Amazon S3 to Archiver Beta. This is beneficial because people need more options to store their backups, not everybody uses dropbox or google drive, or box.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review