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RingCentral Mobile App

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Hide Emails of Users

We assemble freelance writers from all over the world into our RC groups. All of the writers are able to see all of the other writers. It would be great if the email accounts were not visible and someone would have to message them in RC which woul...
Matt Gerchow about 1 month ago in RingCentral Mobile App 0 Under review

Change SMS number to reflect outbound number

When agent is making a call & SMS he needs all numbers to reflect the same so it is not confusing to the clients. Right now he is calling from 407-604-0254 and the SMS is coming from 407-723-7163. We tried switching it to the 407-604-0254 numb...
Judi Figueroa about 1 month ago in RingCentral Mobile App 0 Under review

Maintain Position of Phone Options in Call Handling

When trying to change my call handling from going only to my mobile app to going only to my soft phone, the entry for my mobile phone starts at the top and then gets switched out for my soft phone after I toggle off the mobile app. It's annoying t...
Caleb Thomas about 2 months ago in RingCentral Mobile App 0 Under review

Make RingCentral contacts show up when I receive a text to my email

My colleagues receive my emails, meaning they are able to see the texts that RingCentral forwards to my email (in case I'm unavailable or out of the office). The problem with this, is that they only show the person's phone number, and not the cont...
Nicole Redifer about 2 months ago in RingCentral Mobile App 0 Under review

Provide a way to block delete contacts and voice mail.

Summary I find that the proliferation of political, scams, and non-profit fundraising are flooding my voice mail. Also vendors and other contacts either fall out of favor or are superseded by new ones. I hope that RC will provide a way to manage b...
Bill Marzahn 2 months ago in RingCentral Mobile App 0 Under review

www.captira.com Pay by phone with a text message link

Bail bond agents bail software. Clients are sent a text message with a link to make a payment with their Credit Card. And agree to payment similar to a Credit Card Authorization form, Client recives a link to make a payment for their Bail Bond. So...
Albert Cano 2 months ago in RingCentral Mobile App 0 Under review

SMS Text messages arrive split

Longer text messages that are received get split into multiple messages. Why? Why can't they be displayed in the correct order?
Marco Bonanni 2 months ago in RingCentral Mobile App 0 Under review

RingCentral app is not showing Company Name as Caller ID when doing outbound call to a mobile phone

It would be great if the Company Name will show as the Caller ID when dialing a mobile phone number.
Noelle Dizon 2 months ago in RingCentral Mobile App 1 Under review

Customize options in phone tab on mobile app

Currently, when you hit the phone button on the app, it brings up 3 tabs. Dialpad, recents, voicemail. Allow the ability to decide which way you would like it to be seen. for example, allow recents to be the default instead of dialpad. It allows f...
Cheryl Murphy 2 months ago in RingCentral Mobile App 0 Under review

Tab for customers contacts

It would allow my company team to share contact information for customers including notes
Carlton Harris 3 months ago in RingCentral Mobile App 0 Under review