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RingCentral Mobile App

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Add badge alerts to the app wiget/icon on cell phones

This allows you to simply glance at the wigit & see if there is a voicemail. WhatsApp, Email , Messages all have this feature. It is better for efficiency & business flow. I would recommend that RC consider adding this feature.
Liz Bonét 5 months ago in RingCentral Mobile App 0 Under review

DND setting to INCLUDE notifications

This must've changed recently? I typically have my phone on DND 90% of the time (but want the flexibility to easily switch back-n-forth). I liked that I didn't get notifications on missed calls BUT voicemails would come through passively (as badge...
Steve Yerkes 5 months ago in RingCentral Mobile App 0 Under review

Unlimited Call Queue View in Apps

You should allow all queues to be viewed in the apps. Right now it is only the first 5.
Front Desk #1 5 months ago in RingCentral Mobile App 0 Under review

Send all calls to voicemail except when the caller is in my Contacts folder

The spam calls about renewing auto insurance in particular are getting out of hand. On my cell phones, I can send all calls to voicemail except when the caller is in my Contacts folder. It would be nice if Ring Central could do this too.
George Moore 5 months ago in RingCentral Mobile App 0 Under review

Enable Access to Old Versions of RC App for Old Devices

I have RC version 21.2.2.1.11 & a samsung Galaxy 5 model SM-G870A, version 6.0.1 which is not compatible with the new app. A pop up (attached) telling me to get the new version is blocking my screen from doing everything except receiving calls...
Vacuum Store 6 months ago in RingCentral Mobile App 2 Will not implement

create feature that allows you to attach video via text messages

currently the RingCentral mobile app and desktop version only allows you to attach files and photos via text messages. Would be nice to extend that to being able to attach videos.
Kaley Shepherd 6 months ago in RingCentral Mobile App 2 Already exists

Auto DND Time Setting

It would be awesome to have a setting to set a time to automatically turn on do not disturb on the mobile app. Thank you, John
Johnathan Mignella 6 months ago in RingCentral Mobile App 1 Already exists

Allow Mobile app login for Announcement Only ext

Goal: Record & change announcement on the go. Idea 1: Allow direct login to announcement Only ext on the mobile app. User can then record directly from the app. Benefit: It would be very beneficial to be able to update announcements on the go ...
Ooorah Inc 6 months ago in RingCentral Mobile App 0 Under review

Tablet view for mobile app

Many mobile apps offer a different view for tablet devices to make best use of the larger screen. I'm envisioning a layout similar to the desktop app, for example on the message tab, have the list of DMs and Teams on the left, and the content for ...
Guest 7 months ago in RingCentral Mobile App 1 Under review

when call forwards it would be convenient to display the extension it was forwarded from

to track and know which department is forwarding the call so users have an idea of the nature of the call that has been forwarded
Emily Dannenbrink 7 months ago in RingCentral Mobile App 2 Needs more information