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RingCentral Mobile App

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Remove the "Always ring for at least 30 seconds before forwarding is completed".

When enabling the Mobile App, the user can specify from "0 Rings / 0 Seconds" to "15 Rings / 75 Seconds". Why is there another default option for "Always ring for at least 30 seconds before forwarding is completed"? Currently this feature is givin...
Guest 12 months ago in RingCentral Mobile App 2 Under review

Android Ring Central App Messages notifications Ringtones

Need the ability to change the ringtones for the messages to make it different then the generic notification on the phone so that not all things will have the same noise. This way we can know what is important.
Sylvester Leach 3 months ago in RingCentral Mobile App 0 Under review

Allow the RingCentral App desktop and mobile app to function with Ring Groups

Please allow the RingCentral App to function with Ring Groups, as in, allow the user to be added to a ring group as opposed to a device. Ring Groups offer greater functionality than call queues, especially for a multi-phone store/branch type scena...
James Marshall SA 6 months ago in RingCentral Mobile App 4 Under review

Add an option to turn off auto answer when connected to Bluetooth

The current situation is dangerous if you receive a call in the car. You get a half baked connection to an unknown caller which you can only get rid of by fiddling with your phone. Not ideal at 80mph. There is an ongoing support thread where multi...
Timothy Irons 5 months ago in RingCentral Mobile App 0 Under review

Enable SMS from 1 designated phone number

I would like to see the option to make all users/extensions being capable of sending text/sms from the same designated phone number. Example main company line and not just the admin. Don't want to have to give out my log in and password credentials.
Mobarek Vigil about 2 months ago in RingCentral Mobile App 0 Under review

Improve Bluetooth Switching on Android

The RC App on Android has its own Bluetooth switcher that is separate from the Android system Bluetooth Switcher. When switching from handset to Bluetooth, this requires fiddling with both settings in order to connect the Bluetooth headset. Why ca...
PATRICK KUTZ about 2 months ago in RingCentral Mobile App 0 Under review

Hide "All Employees" Team

Add option for admins to disable or hide the "All Employees" default Team. Many of us are using the new "Include User in Company Directory" to hide extensions and contacts that we don't want users to see or to accidentally send messages or call. B...
Cote_Business Systems 3 months ago in RingCentral Mobile App 0 Under review

Call forwarding to the RingCentral Mobile App when direct user extension was dialed.

Forward the call to another user when direct number of user was dialed. Currently it is working on call queue calls not on direct extension calling.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

I am unable to answer phone calls on behalf of my manager when using the any of the mobile apps; it does not work on the 'RingCentral Phone' or 'RingCentral Unified'. I am working phone home and need to be able to answer calls on my mobile phone.
Christy Weser over 1 year ago in RingCentral Mobile App 0 Planned

Ability to turn off text notifications after hours & on weekends

We would like the ability to turn off text notifications on the mobile app after hours and on weekends.
Guest about 1 year ago in RingCentral Mobile App 1 Under review