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RingCentral Mobile App

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Allow the RingCentral App desktop and mobile app to function with Ring Groups

Please allow the RingCentral App to function with Ring Groups, as in, allow the user to be added to a ring group as opposed to a device. Ring Groups offer greater functionality than call queues, especially for a multi-phone store/branch type scena...
James Marshall SA 6 months ago in RingCentral Mobile App 4 Under review

Enable SMS from 1 designated phone number

I would like to see the option to make all users/extensions being capable of sending text/sms from the same designated phone number. Example main company line and not just the admin. Don't want to have to give out my log in and password credentials.
Mobarek Vigil about 1 month ago in RingCentral Mobile App 0 Under review

Improve Bluetooth Switching on Android

The RC App on Android has its own Bluetooth switcher that is separate from the Android system Bluetooth Switcher. When switching from handset to Bluetooth, this requires fiddling with both settings in order to connect the Bluetooth headset. Why ca...
PATRICK KUTZ about 1 month ago in RingCentral Mobile App 0 Under review

Add an option to turn off auto answer when connected to Bluetooth

The current situation is dangerous if you receive a call in the car. You get a half baked connection to an unknown caller which you can only get rid of by fiddling with your phone. Not ideal at 80mph. There is an ongoing support thread where multi...
Timothy Irons 4 months ago in RingCentral Mobile App 0 Under review

Hide "All Employees" Team

Add option for admins to disable or hide the "All Employees" default Team. Many of us are using the new "Include User in Company Directory" to hide extensions and contacts that we don't want users to see or to accidentally send messages or call. B...
Cote_Business Systems 2 months ago in RingCentral Mobile App 0 Under review

Call forwarding to the RingCentral Mobile App when direct user extension was dialed.

Forward the call to another user when direct number of user was dialed. Currently it is working on call queue calls not on direct extension calling.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Ability to turn off text notifications after hours & on weekends

We would like the ability to turn off text notifications on the mobile app after hours and on weekends.
Guest about 1 year ago in RingCentral Mobile App 1 Under review

Please stop this ... while using the app, during an active call, incoming calls silence the current call

While in the RingCentral Desktop app, and while in the RingCentral Android app, it is impossible to stop an incoming call from silencing the current call. It's very frustrating to be on a call and have the incoming call stop the current call. The ...
Diana McCulloch 6 months ago in RingCentral Mobile App 0 Under review

Attach Audio File to voice-to-text notification email

The voice-to-text transcription is not perfectly reliable as it is, and it would be easier to share voicemails among coworkers if there wasn't the additional step of having to download the .wav file and attaching it to an email. If that .wav file ...
Gene Barton about 1 month ago in RingCentral Mobile App 1 Under review

Speakerphone/handsfree option while phone is ringing.

While this feature somehow comes and goes on the app because it worked for years and now all of a sudden it stopped working. Now when I use my work cell phone with the Ringcentral app to call a customer, the speakerphone button is grayed out and I...
Sales Department about 1 month ago in RingCentral Mobile App 0 Under review