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RingCentral Mobile App

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Please stop this ... while using the app, during an active call, incoming calls silence the current call

While in the RingCentral Desktop app, and while in the RingCentral Android app, it is impossible to stop an incoming call from silencing the current call. It's very frustrating to be on a call and have the incoming call stop the current call. The ...
Diana McCulloch 7 months ago in RingCentral Mobile App 0 Under review

Group texting capability

I will likely need to find another service that works for 3 way text messaging as that is a very important feature I need.
Guest 11 months ago in RingCentral Mobile App 1 Already exists

Ability to use gif as profile picture.

Our logo is a gif. When we are not on camera, it would be cool if our profile picture showed our animated gif.
AudibleHeaT Music Group 4 months ago in RingCentral Mobile App 0 Under review

Answer from Smartwatch

If it is supposed to work I don't see the option for every call.
Marco Bonanni 2 months ago in RingCentral Mobile App 4 Needs more information

Ability to make personal contacts the default contacts list in mobile app

RC Mobile app defaults to company contact list for default contacts so you have to swipe multiple times to access your personal contacts. This becomes cumbersome if you are using ringcentral mobile app for most of your calls to your personal conta...
Guest 7 months ago in RingCentral Mobile App 0 Under review

Attach Audio File to voice-to-text notification email

The voice-to-text transcription is not perfectly reliable as it is, and it would be easier to share voicemails among coworkers if there wasn't the additional step of having to download the .wav file and attaching it to an email. If that .wav file ...
Gene Barton about 1 month ago in RingCentral Mobile App 1 Under review

Speakerphone/handsfree option while phone is ringing.

While this feature somehow comes and goes on the app because it worked for years and now all of a sudden it stopped working. Now when I use my work cell phone with the Ringcentral app to call a customer, the speakerphone button is grayed out and I...
Sales Department about 1 month ago in RingCentral Mobile App 0 Under review

Replying with a message for incoming calls in the RingCentral mobile app feature not available with iPhone users

The feature to reply a message when there's incoming call is not available when using iPhone devices. Article related to it do not have info if it is available with iPhone or not: https://support.ringcentral.com/app/message/mobile/replying-with-a-...
Jessa Remo 5 months ago in RingCentral Mobile App 0 Under review

To be able to send text messages from ALL extensions using the MAIN COMPANY PHONE NUMBER, by selecting a drop down button.

This would be very useful for our employees convenience and our company to be able to send texts and receive calls all from ONE main line and not our different direct lines.
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Monitor HUD on android RC mobile app

Would like the ability to tab into the calls my sales team is making from the mobile app. I am unable to monitor calls in the HUD on RC mobile app on android.
Sylvester Leach 3 months ago in RingCentral Mobile App 0 Under review