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RingCentral Mobile App

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Call forwarding to the RingCentral Mobile App when direct user extension was dialed.

Forward the call to another user when direct number of user was dialed. Currently it is working on call queue calls not on direct extension calling.
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Make the windows app and physical phone work as one

The app is limiting users without the ability to use a microphone and speaker on a PC. We need to ringout our physical phones to use click to dial and then we are tied to the limitations of the phones. We can not transfer calls through the app whi...
David Fernandez 3 months ago in RingCentral Mobile App 0 Under review

RingCentral App Active Logins (Security Risk)

As far as I can tell, changing the credentials of any user does not automatically log people out of their RingCentral App. This includes any active logins into their mobile app or home computers. At our business, we sign into our RC apps through G...
Andrew Chavez 7 months ago in RingCentral Mobile App 2 Under review

Please create an app for the Service Portal

One thing we can no longer do is upload recordings for voicemails. When recording on the Service Portal with a headset, the recording sounds "windy". When using the cell phone the recording is good, but we have to access the portal on the internet...
Cheryl Tingle 4 months ago in RingCentral Mobile App 0 Under review

Using an app on another device should cancel cell phone notifications

My cell phone rings when I get a call even when I'm actively using my computer and when I answer a text on the computer, the push notification remains in the notification list on my phone. I would like for my phone to only be used for notification...
Miyako Jones 11 months ago in RingCentral Mobile App 0 Under review

ABILITY TO CHOOSE PHONE TO USE WHEN SENDING SMS FROM THE MOBILE APP/

BECAUSE CURRENTLY YOU ONLY TEXT FROM ONE NUMBER ON YOUR MOBILE DEVICE UNLESS THAT CONVERSATION WAS INITIATED BY THE OTHER PARTY OR INITIATED ON THE COMPUTER APP
Matthew Woodruff 9 months ago in RingCentral Mobile App 0 Under review

Use fingerprint or face id to login on phones

It would be nice to be able to log into RingCentral using Face ID or fingerprint on iPhones. Similar login on android would be helpful as well.
Kevin OBrien 11 months ago in RingCentral Mobile App 0 Under review

Allow app users to see if another user is on the phone

When working from home or using the app we are not able to see if another user is on the phone. To find out, we must call that person to see if they answer or are available. If we were able to see this off the bat as we are on the desk phones, the...
Esmira Azimova 6 months ago in RingCentral Mobile App 0 Under review

Default text messages to mobile number, not home

Currently, if you attempt to send a text message to someone in your contact list, the app defaults to the contact's Home number (if there is one). Why would it ever default to anything other than the Mobile number? Can you send SMS to a land line?...
Lane Hensley 8 months ago in RingCentral Mobile App 0 Under review

Disable prompt to press 1 when receive call on external phone number

Is it possible to disable the prompt to press 1 when receiving call on our extermal phone number when the call is coming from call que?
Joanna Spence 7 months ago in RingCentral Mobile App 0 Under review