Skip to Main Content

Hardware

Showing 166

Retain Caller ID information regardless of blind/warm transfer type

When transferring calls, Caller ID information is only passed on blind transfers. It would be helpful if the caller ID information was passed to the new recipient regardless of transfer type.
Rob Fox 8 months ago in Hardware 24 Needs more information

Feature Request - Grandstream Deskphones Support via Assisted Provisioning

Dear RingCentral Support Team, I hope this message finds you well. I am writing to bring to your attention a feature request that I believe would greatly benefit our organization and potentially many other RingCentral users. Currently, we are usin...
Homert Tabuyan 18 days ago in Hardware 0 New

Desk Phone After Hour Button/Key

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...
Corporate Office 10 days ago in Hardware 0 New

Add Soft Key for Paging Devices and Overhead paging

It is very helpful to have a soft key for supported desk phones intended for paging devices and overhead paging for convenience.
Sharpay Evans about 2 months ago in Hardware 0 New

Desk Phone

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...
Corporate Office 10 days ago in Hardware 0 New

Add a comments field to the Device Order process

It would be helpful to add a comments/notes field to the device order process to enter any information related to the order. IE: if for a specific project, group of new users or conference room/s that you do not have detail for yet or internal PO ...
Wayne Marcinczyk 2 months ago in Hardware 0 New

Mitel Do Not Disturb presence

Please add the ability for users to see when a phone has been placed on Do Not Disturb. Currently, if a Mitel phone is placed on Do Not Disturb their presence still shows green/available. If a phone is o Do Not Disturb the phone should show a red ...
Kena Mann 4 months ago in Hardware 1 New

Yealink Key Templates

If you are selling Yealink phone you should already have the templates available in the system.
Tom Trauscht 9 months ago in Hardware 5 Under review

Allow Custom Wallpaper on Cisco phones

Branding customization should be easily available. We can easily add wallpaper manually, but when the phone re-syncs, the RC wallpaper returns.
Branson McCoy 9 months ago in Hardware 2 Under review

Sync contacts from system and apply this to all Yealink devices on account.

When you import contacts from portal site, it should automatically sync with all Yealink devices
Jessa Remo about 1 month ago in Hardware 0 New