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All ideas

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Create a chat thread when responding to a specific chat post vs quoting and adding it into the existing chat flow.

This idea cleans up the chat when there are a lot of responses to a specific chat post.
Jason Lee 6 months ago in RingCentral Web/Desktop App 0 Under review

Calling Waiting On Business Lines

There should be an option to be able to place calls on hold and answer other calls on the same phone. Right now because 3 phones share the same main line I'm having to run from one desk to the other and place on hold even though their all calling ...
Hillary Mezzacasa 6 months ago in RingCentral Phone 1 Under review

Credit Card users should went through some sort of additional verification to prevent misuse

RingCentral should have a way to verify if a person is authorized to use a Credit card.
Roland Angoluan 6 months ago in RingCentral Admin Portal 0 Under review

Read Receipt for SMS

this is on all other software as Teams, Skype
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Schedule status change at certain dates or times

It would be useful for people who use their work laptops afterhours for personal that we can schedule our presence to turn invisible or available at a certain time, like after 5pm on weekdays so you can be green and available when you log in the m...
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Online Status on right shelf

Add Green, Red and Grey status to the profile icons on the right side shelf within teams
Rick Dhatt 3 months ago in RingCentral Web/Desktop App 0 Under review

Webinar Invitation Data Extraction

Our Marketing department hosts product webinars for our external customers to better understand available services. Our Sales team sends webinar registration emails to those external customers, and ask the customer to enter the sales person's name...
Guy Griffin 3 months ago in RingCentral Meetings & Webinar 0 Under review

Ability to Silence the Beep Letting You Know there is another call incoming

When taking back to back calls on weekends, we need the ability to turn off the beep for incoming calls. We are unable to hear the client on their end when the beep happens and have to ask them to repeat themselves. If multiple back to back calls ...
Scott Starkel 3 months ago in RingCentral Phone 0 Under review

Adding Caller ID to a single line

It would be great to add incomming callerID name features for a single user on a stndard account. If one person really anssers 90% of the calls you would only really need one user with this ability to see outside customer names
Ben Levine 3 months ago in RingCentral Phone 0 Under review

Personal Link and Personal Meeting ID

Can you bring back the personal link on the ringcentral meeting?
Akinjide ADEWOYE 9 months ago in RingCentral Meetings & Webinar 2 Under review