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Easy Way to Add All Users to a Team or Teams Based On Attributes

Any new hire has to be added manually to team channels. It would be great to be able to make "default" team channels" for all staff upon account creation so that when they join, those channels are there already. Or for example, since we have multi...
Mike Rotharmel about 1 year ago in RingCentral Web/Desktop App 0 Under review

Disable/Enable 2 Factor Authentication on certain users

It would be useful in a way that we can choose which users can we can disable the 2 Factor Authentication to, this way, we can track and increase security for certain users. This could also ensure that they don't sign in/use the app another device
Franz Ferrey Gesmundo 6 months ago in RingCentral Contact Center 0 Under review

Tip Bot

Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community t...
Alex espinoza 9 months ago in RingCentral Integrations 3 Under review

Admin App

There should be an admin app. It should have one page that gives an overview of the users and their status as well as all of the current callers. I should be able to see how many customers are waiting in the Queues. Also have a button on each call...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Support Yealink Company Contacts Directory Sync

When pressing "DIR" button on yealink phones, there is no way to sync the internal company extensions. So we have to keep a printed piece of paper next to desk phones - yuck! This feature is support for polycom devices, please bring it over to yea...
Guest about 1 year ago in Hardware 1 Under review

In RC app/Glip, allow converting one-on-one conversations to Team (or some other archive option)

When a user is removed from Ringcentral, all Glip group or one-on-one conversations with that user are lost. With groups, you can convert them to a Team prior to deleting the user to conserve the conversation, but you can't do this with one-on-one...
Chris Rosa 3 months ago in RingCentral Web/Desktop App 0 Under review

API Connect with CRM "GoHighLevel" or their private app "LeadConnector"

A CRM platform to whitelabel as a SaaS product.
Aaron Keith 3 months ago in RingCentral Integrations 1 Under review

Changes made utilizing templates do not get saved in the audit log.

Unable to see change within the audit log and/ or comments section after uploading changes to template.
Guest 10 months ago in RingCentral Admin Portal 0 Under review

filter external calls for extensions

option to turn on and off direct dial of extension numbers/ direct lines from external callers.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Preserve groups and direct messages with off-boarded employees

Currently, if you disable/delete a user from the RC admin console, all conversations with this user disappear. This includes direct 1-on-1 communications, as well as ad hoc groups (not just their messages, but the whole group disappears). Often ti...
Chris Rosa 10 months ago in RingCentral Web/Desktop App 1 Under review