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Allow BOTH First and Last name for Dial by Name directory

Currently, at the master account level, there is a setting for dial by name directory to search by first or last name. There is no option to do both. Not only can't you change it from site to site, but you cannot even use different button presses ...
Guest almost 2 years ago in RingCentral Phone 1 Under review

WordPress Plugin Chatbox to link to our current RingCentral Users

Can a WordPress plugin be created? This plugin would allow our visitors on our site to directly chat with our RingCentral users. Similar to RChee.
Raymond Romero 6 months ago in RingCentral Mobile App 0 Under review

Make changes on provisioning server: CISCO Short Interdigit timer

The end user is having problems with the call failing because they do not dial fast enough. We attempted manual provisioning but, this will take too long in the future if we make any changes. Because we will have to touch every phone, every time.
Don Painter 3 months ago in Hardware 0 Under review

Grouping sequential messages together instead of seperately

in the day and age of instant messaging, we often send multiple messages to the same person before they have the opportunity to reply. In Glip (Ring Central Messages), sequentual messages aren't grouped together.
Dean Cvetkoski 3 months ago in RingCentral Web/Desktop App 0 Under review

RingCentral Phone for IT download or to be able to integrate Microsoft Office (Word, Excel, etc.) not just Outlook.

We have spreadsheets and documents with contacts shared with an office. Our new network is not compatible with the RingCentral Phone app where we could highlight a phone number, hit a hotkey and ringout the number. I've found the Chrome extension ...
Guest 10 months ago in RingCentral Phone 0 Under review

Incoming Caller ID for Each Company

I have 3 phone numbers under my one account; each phone number is for a different company. There is 1 main line for one company, and then 2 virtual lines for the other 2 companies. I would like for when the calls come in on my ring central app to ...
Guest over 1 year ago in RingCentral Phone 1 Under review

Timed polling questions

Feature request: setting timers for polling questions to automatically launch at specified intervals and/or specified times within a meeting. Would love for this feature to translate to polling templates. Example: Poll 1: Please click A or B to co...
Guest about 1 year ago in RingCentral Meetings & Webinar 1 Under review

Embeddable analytics dashboard

An embeddable analytics dashboard could benefit corporate users with interest in monitoring performance without dedicating as many resources as must be used currently. My personal use case would be displaying an analytics dashboard on monitors spa...
Guest 10 months ago in RingCentral Analytics 0 Under review

Don't hide emoji flyout menu on click

This is maybe new behavior so maybe my muscle memory needs resetting, but when I want to "Like" a post, I go over to the emoji place and click to see the flyout. "NO. Stop clicking. Now you just hover. If you click, it closes the flyout. Arg." Thi...
Rick Case over 1 year ago in RingCentral Web/Desktop App 0 Under review

Admin can change other users' presence status and presence message

If a user doesn't show up for work (calls out sick, for example), their Available/Busy status cannot be updated by anyone else, so all other users see their presence as whatever their last status was, and they think that the user is at their desk ...
Josh Berman over 1 year ago in RingCentral Web/Desktop App 1 Under review