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iOS screen sharing in desktop meetings [RingCentral Video

in the 'powered by zoom' meetings application, we had the ability to share our iOS mobile devices if they were on the same wifi. This feature seems to be missing from the RC Video application. We use this a lot to show mobile versions of websites ...
Guest about 1 year ago in RingCentral Video 1 Under review

Agent status and multiple call queues

We have agents that are in multiple call queues. While on a call in call queue A the agent is still being alerted to new calls distributed by call queue B or call queue C. It would be a good idea to make all call queues aware of an agents status i...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Use same email address use for multiple extensions

we have multiple office locations. 2 of us have multiple extensions. we need to be able to assign the same work email address to both extensions. Now we are having to use personal email addresses to make ringcentral work. This is no longer conveni...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Call schedule or Calendar feature

A feature that allows ring central to add an appointment to a calendar.
Support Vespecon 3 months ago in RingCentral Meetings & Webinar 0 Under review

Grouping audio device settings

I use RingCentral in a variety of ways. Sometimes I use it for meetings where I use my PC Speakers and Camera and Microphone. Other times I am making pure calls, where I use a typical Bluetooth headset with the PC. Switching back and forth between...
David Smucker 3 months ago in RingCentral Web/Desktop App 0 Under review

Send MMS From Zapier

Would like to be able to send an MMS from Zapier
Ethan Blak 3 months ago in Developer Platform and APIs 1 Under review

notifications for outbound text messages

just like the inbound where we received notifications every time we received text messages .we would like to have an option where a notification can be sent too every time we send outbound text messages
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

RE: "Edit Task" Window - Create a way to expand the "description" field

On RC Classic: When you open a task to edit it, you are able to click and hold a corner button that allows expansion of the field. This feature does not exist in the new app. Why it's useful: When you have a lot more information to add to a task t...
Guest over 1 year ago in RingCentral Web/Desktop App 5 Future consideration

Call Logs with unique Call ID and Number for Call Queue sequence

A user is wondering if there is a way to include in the call logs details Call ID (not caller ID) or Number sequence for a call queue report. By this means we can group a call result according to the call ID number without being mixed with the oth...
Guest about 1 year ago in RingCentral Analytics 0 Under review

Update iPhone one-tap dial feature to be true "one-touch" join

When we schedule meetings with RingCentral through Outlook, the iPhone one-tap details provide a dial link, but is not one-touch as the end user needs to enter a participant ID followed by the meeting password. The dial link is in the following fo...
Sean Dogan 10 months ago in RingCentral Meetings & Webinar 0 Under review