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Remove ping noise on chat

can you get this stupid thing to stop making a ping noise every few seconds i cannot record my prompts. this app is so annoying, it makes that noise all the time, i can never leave this site up during the day b/c it continuously makes a beeping noise
Amira Alday 12 months ago in RingCentral Admin Portal 1 Already exists

Call Pickup for Forwarded Calls

Need the ability to pick up calls that are forwarded to other extensions. This would work in the same way that the direct call pick up funcion works, so you can hear another person's call ringing and dial extension to pick up. Use case is for a Pa...
Emma Murray 12 months ago in RingCentral Phone 0 Under review

IVR Path reporting on standard Analytics

It would be useful if the Ring Central Analytics were to include IVR Path reporting.
Guest 12 months ago in RingCentral Analytics 0 Under review

Application installation/usage by device for NIST/CMMC compliance

Report to show which users have the mobile or desktop application installed/logged in and some identifiying information regarding that device (OS, MAC address, IP, etc.)
Guest 12 months ago in RingCentral Mobile App 0 Under review

Show International calling credits bundle usage on Call Logs

Having a column on Call Logs specifically for calls using up the International Calling Credits Bundle would be a big help. We have over 300 users. 70 of which have global office numbers. It's difficult to keep track of which US extensions are maki...
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Allow multiple call queue call handling methods at once

The ustomer would like the ability to have more than one call handling option available for a given schedule block (business hours, after hours, etc.) For exmaple, if a call comes in after hours - they can only send the call to the call queue's vo...
Guest 12 months ago in RingCentral Admin Portal 1 Under review

Allow login to login.ringcentral.com with Ad blocker enabled

Currently cannot login to account with uOrgin ad blocker enabed. Have no issues with AWS, Azure or O365 with it enable only RingCentral.
Marty Mullane 12 months ago in RingCentral Admin Portal 0 Under review

Clear the 911 data when resetting user extensions

The name of the previous user appears in the 911 dialog during reset and assign.
Mike Masi 12 months ago in RingCentral Phone 0 Under review

Shared Voicemail Notification

We are a small office of 3 people. We do not have a dedicated receptionist. When someone leaves a message, an email is sent to everyone in the group, but only on my RCPhone app does it show the glaring red number that there is a message. It would ...
Guest 12 months ago in RingCentral Mobile App 3 Under review

Get rid of user greeting

I've never met anyone that used/wanted a user greeting. The problem with it is it is the first option you hear when going in to record your voicemail greeting and half the time the persone records their VM on their user greeting and then they thin...
Guest 12 months ago in RingCentral Engage Digital 1 Already exists