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Be able to book annual leave and TOIL in hours

Our HR system uses hours to book annual leave for part time staff and we are considering utilising this for all employees.
Natalie Middleton 3 months ago in RingCentral Contact Center 1 Already exists

Make things easier to find

I have been trying for over 15 minutes to find where I can add an extr extension (one without a device). I give up, I waste so much time trying to find things that should be simple to do and find.
Richard Voss 3 months ago in RingCentral Admin Portal 2 Already exists

Participants entering and leaving

It would be useful if the observer can mute the beeping sound of the participants from entering and leaving the meeting. It’s very distracting!! and during the meeting I can’t mute it. Can you have a section on the window on the left side of the p...
Maria Corporan 3 months ago in RingCentral Meetings & Webinar 1 Already exists

WEBINAR Panelist waiting room before going live

My customer would like to have this type of feature where panelist can talk to co-panelist before the start of session in webinar privately. Then have a Go live option once everything is set.
Wendy Fernandez ext 4 months ago in RingCentral Meetings & Webinar 1 Already exists

RingCentral and InContact do not share data - IVR with Extension failure

We set-up our IVR with the ability to have callers auto route to an EXT in RING App. If the caller miss-types the EXT the connection fails and hangs up on the caller
Will Snyder 4 months ago in RingCentral Contact Center 3 Already exists

how to restore deleted texts on ringcentral

i accidently deleted all the text messages
Main Number 4 months ago in RingCentral Mobile App 1 Already exists

Have an Engage Voice Community

You seem to promote this product, but all the users in the community are single users and NOT engage Voice Customers. It would be nice to allow Engage Voice Customers to be able to communicate with each other to discuss issues and solutions.
Paul Lieberman 4 months ago in RingCentral Engage Voice 1 Already exists

Real Time Monitoring for All Calls

It would be extremely helpful to be able to view all voice traffic in real time. When on Mitel I was able to see all steps each call took in real time. This was for all calls that hit the phone system not just contact center calls.
Susan Pieroni 4 months ago in RingCentral Admin Portal 2 Already exists

Disable Video, Meetings, & Messaging

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.
Nate Smith 5 months ago in RingCentral Web/Desktop App 1 Already exists

Sync Ring Central Desktop App with Database or ATS

Feature Request: Make the Ring Central desktop app able to sync with all integrated databases and ATS software. Situation: I use as my Applicant Tracking Software (ATS). I have hundreds of contacts in Crelate. When I want to use the Ri...
Raegan Hill 5 months ago in RingCentral Integrations 1 Already exists