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All ideas

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Emojis

Please add tan and brown as options for hands and people emojis. There are only whites available and that's a huge oversight.
Jacque Gelissen 2 months ago in RingCentral Video 1 Already exists

Change the city the phone number is tied to

When we phone out, our location on people's caller ID shows us located in a different city and province than where we are actually located. This is becoming a problem as people are sensitive to possible scams and/or want to deal with local compani...
Amanda Brulé 2 months ago in RingCentral Phone 2 Already exists

Sync RingCentral calendar to Google/iCal calendars

Users need to be able to see Ring Central scheduled events on their own personal calendars - this used to be a feature that my organization relied on - please bring it back!
Guest 11 months ago in RingCentral Web/Desktop App 1 Already exists

receive fax in multiple RC App users

User wants for all of his employees to receive the same fax sent to one extension, on their RC App.
Ivy Canales over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Provide a configuration of two lines option for Polycom Phones.

Currently Polycom phones that are not setup for Presence monitoring propagate the user's extension on all lines. This eliminates the speed dial capability using favorites keys. Since RingCentral only uses two lines, change the Polycom config for t...
Guest 12 months ago in RingCentral Admin Portal 1 Already exists

Data retention for sent fax items for more than 30 days.

Data retention for sent fax items for more than 30 days.
Guest 11 months ago in RingCentral Admin Portal 1 Already exists

Be Able to Block Specific SMS Text Messages from a Specific Number

One of our customers is saying she is receiving graphic texts from a specific number (404) 438-6695 and she wants to block them from texting her.
Kayden Andrus 5 months ago in RingCentral Phone 1 Already exists

Integrate RingCentral app with Call Center Phone status

Our Call Center employees are receiving calls on their RingCentral App while on the phone via Call Center MaxAgent. It would be helpful for the RingCentral app to recognize when their line is busy so they don't receive the phone call pop-up from R...
Kimberly Shingle 5 months ago in RingCentral Contact Center 2 Already exists

Reinstate "Mute" for teams

Occasionally there's a need to temporarily mute a team. In RC Classic, this is easy to do. In New RC, this is more difficult. Suggest reinstating the Mute All Notifications in the team menu
Louise Baker about 1 year ago in RingCentral Web/Desktop App 5 Already exists

Process "STOP" requests for SMS API

We need to be able to stop sending SMS messages to customers who reply with "STOP". We also need to ensure SMS messages are not sent to people on the federal Do Not Call list.
Guest 10 months ago in Developer Platform and APIs 3 Already exists