All ideas

Need APIs to expose Total, In Use and Available license counts as viewed in Service Web Portal under Billing > Licenses & Inventory. Also, the Live Reports license counts need to reflect the true counts from the license status report that c...

I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.

Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order. Please enhance this feature to allow for simultaneous call delivery for the overflow queue.

Comprehensive Report for List of All Users in the Account 1. Complete user list with their current Caller ID information in RC app 2. Custom greetings and VM changes with their transcription/text content 3. Modification information - when, what, a...

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was created from a reply on: Unable to send SMS to a 5-digit number.

Please add the possibility of having multiple group managers for a user group. This would open up the possibility of having multiple group managers by proxy, for example to make call forwarding for group members in case of illness. I think this w...

Remove the missed call notification for queue members when another queue member answers the call. Only display missed call notification when no one in the queue answers the call.

It would also be nice if we could arrange our HUD by Dept so we can quickly identify our teams.

Since it is required by TCR that all SMS messages to clients have an opt out message , it would advantageous to have a feature where this message is auto populated on all messages sent through our ring central app.

In several interactions with RingCentral support, their techs have logged in as our users to see what they are seeing. I'd like the ability to do that myself, as we have many remote users and it is not always convenient to video call with them for...