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Call Queue Display Settings

It would be useful if you can show a brief description of the difference settings under Call information displayed:
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Retrieve faxes in the past

Healthcare company has to have HIPAA compliance and viewing faxes from email isn't an option. We have to go in RingCentral portal to view the attachments. As the result, all the past faxes (probably the past 2-3 years) need to be saved somewhere o...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Keyboard only call transfers

I would like to be able to transfer calls with Ring Central Application without having to use a mouse. There are hot keys but you are still forced to use a mouse to transfer calls.
Chris Frassanito over 1 year ago in RingCentral Web/Desktop App 2 Already exists

add a "ding" for text

When we use the text feature to text each other in the office, there is no audio "ding" notifying a user that they have a text. This makes the feature untimely as a result because the person receiving the message often doesn't notice it.
Heidi Holle-Wiliams over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Feature Request: Mute Glip Notification for Teams Messages

Currently, there is a way to turn off notifications for certain Teams on Glip (RC Unified app). However, even though the notifications are turned off, the Team messages are still showing up. As a result, there should be a way to mute Team messages...
Hannah Tieu over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Enable Voicemail feature inside of Hubspot

We want to have the ability to merge the voicemail box with Hubspot so that they can check the voicemail message directly from Hubspot.
Guest over 1 year ago in RingCentral Integrations 1 Already exists

Get rid of entry and exit sounds in desktop app for RingCentral Meetings

There needs to be an option to toggle off the "ding-dong" and exiting sounds for each attendee of a meeting in RingCentral Meetings for the desktop app. It is wildly annoying as the leader of a meeting to be bombarded by those sounds over and over...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

have an available list of people that attended / registered on a webinar session

for easy tracking purposes. have an available list of people that attended / registered on a webinar session
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Already exists

Track version and type of RingCentral app

In analytics, the ability to track the versions of the apps being uses, as well as the type (i.e. RC Phone, Meetings, RC apps). This will help with troubleshooting.
Guest over 1 year ago in RingCentral Analytics 1 Already exists

display the incoming caller ID display on the Ring Central App.

That way I can see the name of the person calling.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists