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Make un-assigning a number less cumbersome

I've had several scenarios where I needed to un-assign a particular number from a user and return it to our pool of available numbers. Currently, in order to complete that process, I have to: Create a temporary extension. > move the number to t...
Guest almost 2 years ago in RingCentral Admin Portal 0 Already exists

Forward fax to multiple recipient

I know we can forward fax to multiple users via email but what we would like to happen is to forward it to their RC inbox instead of the email. Scenario : Agent will login to his RC phone app, and from their he should be able to receive faxes from...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Already exists

Scheduled Out of Office periods for "Accepting Queue Calls"

Our client services department has consistent schedules throughout the week. It would be nice to be able to set a "working hours" period where users are automatically taken out of the queue. Or likewise, set an "away" period automatically for lunc...
Matthew Pincoski almost 2 years ago in RingCentral Phone 1 Already exists

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
almost 2 years ago in RingCentral Phone 3 Already exists

Allow access to glip chat while on a meeting!

With the recent updates, the meetings now use the glip app and there is no longer any way to participate in glip chat while on a meeting. This is a horrible impediment to productivity.
Guest about 3 years ago in RingCentral Web/Desktop App 1 Already exists

More notification choices...

Right now missed calls, faxes and voicemail notification are all mixed together. I don't need to know about missed calls but I do need to know about voicemails. We have too many notification as it stands. It would be great to have one less.
Guest over 3 years ago in RingCentral Web/Desktop App 3 Already exists

I want to select my notification tone and not use the default set by my phone.

I'll know which app is notifying me.
Guest over 3 years ago in RingCentral Web/Desktop App 3 Already exists