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Ring groups and call queues should follow phone numbers and extensions, NOT APP LICENSES.

We are in a large enterprise where RC Phone licenses are often recycled. While it is true that with due diligence a terminated employee would be removed from their ring groups, this doesn't happen yet as often as it should. So, their license is di...
Guest 11 months ago in RingCentral Phone 0 Under review

Android App UConnect Bluetooth support

Teams, Voice, Phone, and all of my other audio apps can interface with my car's built-in UConnect audio system, but not RingCentral. It would be really neat if RingCentral added this support so I don't have to take RingCentral calls on speaker.
David Epperson 11 months ago in RingCentral Mobile App 0 Under review

Create folders for fax

It would be helpful if I was able to create folders on the fax tab to separate faxes by day month and even year as well as importance of the received fax. This will be helpful in terms of not deleting previous faxes that have been received and not...
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

Add ability to scroll through conversations with keyboard

Right now it's hard to scroll through conversations with the mouse or laptop mouse pad. Normally this is something in other apps that you can use the down button, but for this it does not work.
Guest 11 months ago in RingCentral Web/Desktop App 1 Under review

Better Verbal Voicemail number read out

RC when listening to VM the number reads out as one long number and would like it to either say the number as a telephone number or read each digit seperately.
Guest 11 months ago in RingCentral Phone 0 Under review

Export User name and number to a spread sheet

You should ad a button to the Admin console that allows us to export user information such as the phone number and name and extension assigned to the user
Guest 11 months ago in RingCentral Phone 0 Under review

Chrome Extension to Show Queue ID and caller ID for internal extensions

Beneficial to pretty much all that use it
Tony Puncher 11 months ago in RingCentral Web/Desktop App 0 Under review

Bring back @referencing of tasks when posting a message

In classic app we could @ reference tasks, notes etc when posting a message now it seems only people can be referenced
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

Customized invitation meeting [Meeting ID] should generate a meeting ID with no spaces

The link being generated from the Rc Meeting invitation has a meeting ID with "spaces" and that caused the invitees not able to join and getting page cannot be found. The link shows like this https://meetings.ringcentral.com/wc/username/144 874 66...
Rolly Villanueva 11 months ago in RingCentral Meetings & Webinar 0 Under review

Add updated firmware for Cisco Phone 8861

Currenlty, the Cisco 8861 supports only the CP-BEKEM-3PCC (old) side car with the current firmware version that RingCentral provides. In order to support the CP-8800-A-KEM (new) side car, the Cisco 8861 needs firmware load 11.2.3
Guest 11 months ago in Hardware 0 Under review