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auomated option for calls to be forwarded to specific numbers

right now we have a custom rule for it but i have to create it manually every month .what i suggest is an option where calls are forwarded to a cell every week it changes but effective for a year not just a rule for a month
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

Pin conversations so they remain visible even in 'Show Unread' view

I have about 300 conversations/teams/etc in the left panel so I obviously ALWAYS have the 'Show Unread' on since scrolling through that long list is horribly inefficient. However, there are 4 or 5 conversations that I would want to pin to the top ...
Genevieve Riverin 11 months ago in RingCentral Web/Desktop App 1 Under review

RC app pops up automatically minimized when the call was answered by other user.

Would like to add the feature to automatically minimized the app on my desktop computer when the call was answered by other user.
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

HUD feature available in Salesforce App

The HUD feature in the RingCentral app that is great for our users to see who else is available when calls have to be transferred or escalated to another support tier. Currently this feature, or something similiar, is not available in the RingCent...
Guest 11 months ago in RingCentral Integrations 0 Under review

Allow meeting hosts to re-enable the waiting room feature on specific meetings

Ring Central needs to change the settings to allow hosts to re-enable the waiting room after scheduling a meeting. If a host decides before or during the meeting that he/she would like to use the waiting room feature it should be available to cust...
Guest 11 months ago in RingCentral Meetings & Webinar 0 Under review

When disable and re-enable a phone on the app, it reverts back to 4 Rings / 20 seconds.

Some of our users have multiple lines and multiple phones. Have more than 1 Polycom phone active at the same time seem to give us problems where few percent of the call gets dropped at 1 or 2 seconds. When we start disable 1 and enable the other, ...
Guest 12 months ago in RingCentral Phone 0 Under review

Use RingCentral desktop app as an alarm in case of fire.

We, Driving Force, do not have land lines at some of our locations and exclusively use the RingCentral app on desktop and/or mobile devices. Looking for a method to alert personnel in specific buildings (i.e., only alert those in a building that i...
Guest 12 months ago in RingCentral Web/Desktop App 1 Under review

Add more filters to the All Calls page in the RC App

We need more filters! Currently I can only filter by contact. I should be able to filter by inbound calls, outbound calls, by date, length of call, company contacts, and guest contacts
James Esch 12 months ago in RingCentral Web/Desktop App 0 Under review

update call logs filter

I would like to add a feature request for Ring Central reporting to have some way to generate a report of all Emergency Calls. e.g. 911
John Ramirez 12 months ago in RingCentral Admin Portal 0 Under review

Automatic call forwarding that rotates weekly on external numbers

A feature for forwarding option which automatically rotates weekly to a list of external numbers.
Guest 12 months ago in RingCentral Phone 1 Under review