Skip to Main Content

All ideas

Showing 3632 of 3632

RingCentral One Touch Room Devices

Other platforms - MS Teams, Webex, Zoom have one touch room devices. It would be nice if RC would incorporate this into their platform
Guest about 1 year ago in RingCentral Rooms 1 Already exists

Offer Ring Central app with Sandboxing disabled for Citrix deployments

We have been testing the Ring Central App in our Citrix environment. Users log in via Wyse terminals running ThinOS 9.1+. Since there is no Ring Central workspace plugin for ThinOS we are required to rely on HDX redirection. The issue is that Chro...
Guest about 1 year ago in RingCentral Integrations 0 Under review

Retrieve and Convert Meeting Recording outside of initial conversion opportunity

There is no way to convert a meeting recording file if you close the conversion progress bar during the initial conversion when you close a meeting. That means the meeting you just recorded is lost, even though the data is sitting on your hard dri...
Guest about 1 year ago in RingCentral Meetings & Webinar 1 Already exists

Once reached the VM, the system should send a Youtube link to the caller

I wanted to have the feature where the caller will receive a youtube link on their number after routing them to the voicemail
Guest about 1 year ago in RingCentral Phone 1 Under review

Change "number of rings before trying next member" and "maximum caller wait time in queue" to 1 minute increments.

Currently the "number of rings before trying next member" options jump from 1 to 2 to 5 minuets. It would be helpful to have the choice of 3 and 4 minutes as well. Currently "maximum caller wait time in queue" options jump from 1, 2, 3, 4, 5, 10, ...
Khadra Michaelsen about 1 year ago in RingCentral Admin Portal 0 Under review

Ring Central App on Computers Circle with Initials

Hello - in the app on the computer in the message section my circle with my initials was Red and my business partner was green. Then one day the app made us both blue. I called to have it changed back and they said the system generates the colors ...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Faster Authentication Process

Normally, with the automated system asking for authentication, and eventually getting a support representative who also has to authenticate me, it usually takes 10 minutes just to get started on a problem. Hoping we can find a way to shorten this....
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

RingMe button to ring Call Queue

The customizable and embeddable RingMe button only allows you to specify an IVR or a User's extension. It would be beneficial to allow the call to ring into a call queue. We presently have queues set up for sales team and support team, but no way ...
Guest about 1 year ago in RingCentral Phone 0 Under review

StorEDGE integration

This is one of the most popular rental software, however, its downfall is its messaging, call management, and customizability. It's great as a rental software but nothing beyond that. If you could integrate with it so that everything is also attac...
Sean Caniglia about 1 year ago in RingCentral Integrations 0 Under review

Parked Call Glip Message vs. Text

The pre-formatted message that comes up when you park a call in the desktop app is great! But it sends a text message. Our users are using Glip. Possible to give an option to copy text to a Glip instead?
David Freitas about 1 year ago in RingCentral Web/Desktop App 0 Under review