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Use Ring Central CTI in SalesForce to trigger a meeting invite. Can do it in Saleforce calendar but messy

When in SFDC I would ike to be able to use the CTI to create meeting which I can but then also trigger an invite. If I am copying meeting details link from CTI then go to Calendar , create a meeting from there and paste details into the location a...
Jesse Verdi over 1 year ago in RingCentral Integrations 0 Future consideration

Conference Call: Drop/Remove individuals during call

The ability to remove/drop individuals from a conference call instead of having to end the call for everyone and then call back the remaining individuals.
Travis McCarthy over 1 year ago in RingCentral Phone 6 Future consideration

To be able to fax to a group of contacts instead of adding each contact individually

It will save time when faxing a promo or flyer to many contacts.
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Would like to see the 411 published listin

I would like to see the published 411 listing without calling 411.
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Save call handling ring time

Currently, every time someone logs into a hot desk phone, the phone is set to only ring 4 times or 20 seconds. Our call queues are set to ring much longer than that, but the phone doesn't continue to ring after that. It would be nice to have the a...
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration

Dial Action Table

Dial action tables are common on phone systems/voicemail systems and could work similarly on ringcentral. Could be a widget or something built under call handling and forwarding that allows users to have a 1-5 or however many options, to put in di...
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration

Dual Caller ID

Have a way to see both the caller's number as well as which specific line the caller has called into
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration

Email Tracking

A way to track the voicemails that are shared through the email feature you have
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration

Add Defender firewall rules to the MSI version of RC App

Add firewall rules to the MSI version of RC App Our Cornell users have been getting firewall popups that they consider frightening (see attached). This user reported this occurred after they had FIOS newly installed in their home last weekend. We ...
Dean Eckstrom over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Make a way to see what queues the agents are in from the service portal

Make a way to see what queues the agents are in from the service portal.
Mike Lowis over 1 year ago in RingCentral Admin Portal 0 Future consideration