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Add link to look up phone MACs for all extensions

I would like to see a link link to just look up MAC's of phones. When I had 1600 phones shipped to me, there was not an easy way to just scan/input the MAC of the phone and see who it belonged to.
Brandon Parker over 1 year ago in Hardware 0 Under review

Addition to Dynamic Address Book

Agent's utilizing MAX agent address book would like to provide the DID / digital line number for external callers ahead of transferring to the employee.
Omar Hurtado de Mendoza over 1 year ago in RingCentral Contact Center 0 Future consideration

[ignore me] test status flow

status workflows
Sofia Nguy over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

Disable Recording Function for Specific Users

There are certain members in our company that should never have their calls recorded. Since a lot of people work from home, they should be able to have privileged conservations without the line being recorded.
Guest over 1 year ago in RingCentral Web/Desktop App 3 Under review

Password protect when join a meeting/conference

Currently, my Host number and Paritcipant number always the same. This allow someone that already join my meeting to dial-in on my other conferences. This method of meeting should not be use any more. Unless 1, we get a new random Participant numb...
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Already exists

Additional Reporting Feature on Call Log: How long it takes to answer a call

Provide management with an effective reporting tool on how long it takes employees to answer calls. This will allows companies to improve their scalability.
Guest over 1 year ago in RingCentral Phone 1 Under review

Display full name of contact on inbound calls

When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people ...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Position in Line Announcement for RingCentral Office

When I call many different companies customer service phone number, they say you are number 9 in line, so hold on, or you can let us call you back and you would not loose your place in line. And this I find so helpful as a very nice feature with s...
Guest over 1 year ago in RingCentral Phone 1 Under review

Add all Scheduled Meetings on the RingCentral Meetings app

Currently, the RingCentral Meetings app, only shows upcoming meetings that are scheduled by the host. It doesn't show other meetings scheduled by other users. Instead, there should be an option where the RCM app shows the user's own scheduled meet...
Hannah Tieu over 1 year ago in RingCentral Meetings & Webinar 0 Already exists

Caller ID name should be visible for Toll Free

Our Caller ID shows up as different for each phone in our office
Guest over 1 year ago in RingCentral Phone 1 Future consideration