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Real-time analytics, or at least faster updates

We would like real-time updates to analytics, or at least faster updates like every 5-10 minutes. We need to see when we have missed/abandoned calls so we can return them faster.
Oak Norton over 1 year ago in RingCentral Analytics 1 Already exists

Remove CCRN's from Outbound CallerID options

With a large account, and many different divisions, but not all utilizing contact center, it makes outbound caller ID options cumbersome and confusing for all users to see every CCRN number as a possible outbound caller id option. This should be a...
Guest over 1 year ago in RingCentral Phone 0 Under review

Sales/Lead Dialer

It would be nice to be able to upload a list of leads/contacts (from csv or other format) to be dialed in succession without the need to key in each individual phone number at the beginning of each call.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ring Central client for XBox One

Provide a ring central client for the XBox one platform to allow joining on a big screen without the need for a pc to connect to the TV
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Increase The Length Of Time Faxes Remain Available In The Sent Folder

Increase The Length Of Time Faxes Remain Available In The Sent Folder to a minimum of ONE YEAR!!! I access RingCentral through a Browser on my desktop computer. Marvin P Stein / marvin@marvinpstein.com / 01/05/2021
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Be able to change holiday hours on select number of extensions

Some extensions in my company react the same way during business or after hours. Others, need specific after hour instructions. When a holiday hits, not only do I have to add holiday hours to the auto attendant, I have to do this for each extensio...
Guest over 1 year ago in RingCentral Phone 0 Already exists

download all the call recordings automatically

Is it possible for me to download all the call recordings automatically?
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Feature request to have payment system for RingCentral.

Feature request to have payment system for RingCentral.
Guest over 1 year ago in RingCentral Phone 0 Under review

increase limit for messages to delete

one of my customers state they used to be able to delete all messages from their inbox when logged in SW. Seems like at some point in the last year, the limit was changed to 50. Need that limit removed. See attached video of issue. you can "restor...
Maji K over 1 year ago in RingCentral Admin Portal 0 Under review

Better to add Start/Join button

Like many other apps, I dont see Start/Join button to directly jump into the meeting rather copying and pasting in browser and then it will redirect to ringcentral meeting app for your meeting. And I dont see all schedule meetings wherever I'm inc...
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Already exists