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Advanced searching for contacts

When I am sorting call history or starting a new call, it should filter results from company, and first and last name. Currently it only filters results form first and last name of contact.
James Esch 10 months ago in RingCentral Web/Desktop App 1 Future consideration

Add Custom Emojis to Statuses

Custom Emojis can already be added and used in Messaging. Why not have them available in the user status as well?
Daniel Stewart over 1 year ago in RingCentral Web/Desktop App 11 Future consideration

Send Text to RingCentral Number through Email

Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers. Examples: ########...
Erik Jacobsen over 1 year ago in RingCentral Phone 1 Future consideration

Pre Assign Participants to Breakout Rooms

No description provided
Guest almost 2 years ago in RingCentral Meetings & Webinar 3 Future consideration

Enable SMS for UK numbers

Hi, It would be best if we can allow SMS to be enabled for UK numbers. This will help users to utilize their UK numbers in communicating to clients thru text messaging.
Guest over 1 year ago in RingCentral Web/Desktop App 4 Future consideration

Bulk Delete All Voicemails

Imagine a world where you can click on one of your nearly infinite voicemails, then hitting ctrl-a (or just clicking on the 'select all' button). Now you've got like 1,245 voicemails from jealous ex's, desperate vendors, and unrequited direct supe...
Joshua Dunn over 1 year ago in RingCentral Web/Desktop App 4 Future consideration

Give possibility to calculate the SLA on FB Messenger over all responses, not only the on the first response.

I'd like to know the service level from the first response to the last response. How quick are we to respond to the customer requests. Actually, I can get from Dimelo the Average Time of Response, but I'd like to know how many responses were given...
Guest over 1 year ago in RingCentral Engage Digital 2 Future consideration

Recording speaker only in RingCentral Video

With all participants muted except one speaker, we would like to record the 'speaker video/audio only' for the presentation portion of the meeting. In ringcentral meetings, that is accomplished with spotlight video and then record - glip's video m...
Guest over 1 year ago in RingCentral Video / RingCentral Web/Desktop App 7 Future consideration

Call Queue - Ability to turn off missed call tagging

We use handsets and also link to our CRM Pipedrive. We have 3 handsets each with their own user/extension. All phones are on simultaneous ring. If someone else picks up the phone, my handset and CRM show that I missed a call. It'd be great if we h...
Guest 7 months ago in RingCentral Admin Portal 0 Future consideration

Feature to rename participants in RCV

Feature to rename participants in RCV
Guest 9 months ago in RingCentral Video 6 Future consideration