All ideas

Add a report metric that shows calls that were transferred from one extension to another. It helps measure the effectiveness of a well designed IVR.

Please make RC mobile app for ios and android 100% compatible with MS Intune where Microsoft edge is the default browser

Super admins for RingCentral accounts can't change any Glip team settings unless they created the team or the creator makes them an admin of the team concerned. They cannot view a list of existing teams. Add a fully functional Glip admin screen

A report that shows days of the week and hours of the day so you can plan for staff during the busiest times of the week/month/year.

RC - formerly Glip - has a task functionality in the version 20.3.20 users were able to see their messages specific to that task in a right-hand side window in the RC app. users in 20.4.xx no longer can. the messages are just in the main window wi...

Answer phone calls with a keyboard shortcut (hotkey) when using the Ring Central App for desktops. Scrambling with the mouse to click on the answer button when receiving a phone call seems. The RC phone app has this feature, why wasn't it added to...

I am sorry to say but you have made my work life miserable by making your incomplete app mandatory to me. You should not have launched a new app without solving the errors in it. First I was not able to sort my teams in folders, which is now solve...

Up until recent updates the mobile application had a setting toggle for 'Silence Incoming Calls.' By default when first signing into the application for all users it was turned on, but could be toggled off so you would have all calls ring on the d...

Presently I can only make my dashboard private or public. However I would like to be able to just share my dashboard with specific individuals only in order to ensure certain information remains private to specific areas of the business.

I have a surface pro x, with and ARM processor and I am unable to run the desktop app on my device.