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We can't delete tasks or remove them from already deleted groups.

We can't delete tasks or remove them from already deleted groups.
Алихан САПАРОВ 7 months ago in RingCentral Web/Desktop App 1 Under review

Analytics regarding Text Messaging/SMS

SMS text messaging is a huge part of our business. I would like to see analytics reporting like we have it for phone calls around SMS to be able to track that KPI per user group and employee.
Guest over 1 year ago in RingCentral Analytics 16 Under review

In the task window, you cannot move the side border, which is very inconvenient and prevents you from using your application.

Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side b...
Алихан САПАРОВ 7 months ago in RingCentral Web/Desktop App 1 Under review

The text is cut off when editing the task

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...
Алихан САПАРОВ 7 months ago in RingCentral Web/Desktop App 2 Under review

Allow RC App and EngageVoice/Integrations to communicate w/ each other.

Description: Our sales team is frequently on the road as part of the nature of their job. With that, they also desire to have a personal relationship with the customers that they interact with. In order to accomplish this, they provide their direc...
Doug Stevens 3 months ago in RingCentral Engage Voice 0 Under review

Please add an optional setting to automatically forward all calls when on a call or video.

When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can c...
Brita Rust about 1 year ago in RingCentral Web/Desktop App 0 Under review

Show availability/status in Company contact list.

Just had a use case, where an employee was trying to find someone in a dept to call, but there isn't an easy way to see who's working. Right now you'd have to start a conversation with each person, or click each person in the company contacts to v...
Chris Rosa 10 months ago in RingCentral Web/Desktop App 6 Under review

Add the team folder feature back

Add the folder feature back for easy organizing amongst teams
Guest over 1 year ago in RingCentral Web/Desktop App 14 Under review

Share host Audio in RC Video in Desktop App

RingCentral Meetings and Zoom support sharing Host audio to a presentation. From our testing yesterday this is possible IF the RC Video session is started from the web app, but not if started from the all-in-one desktop app. Why:It is often useful...
John Nickell 8 months ago in RingCentral Video 2 Under review

Select multiple voicemails for deletion and other functions such as download and forward in the new Desktop App.

Multiple selection is available in the mobile app and I believe was available in the classic desktop app, but was not included in the new desktop app
Guest about 1 year ago in RingCentral Web/Desktop App 10 Under review