All ideas

This would help to verify even call distribution. When reporting on a weekly or monthly basis, this would show us why a user may have a lower number of calls without having to leave the system and check the company calendar to see if they were out...

To cut back on emails have a single email sent with multiple reports

Ability to download a report that looks like the dashboard to a PDF instead of only being able to download to an Excel spreadsheet.

Hi, it would be great if we could set up an alert that is based on our outbound call goals. We have a target number of outbound calls and call handle time per day. We would like to set up an alert for each user that lets them know how they are doi...

Team leaders who may not be directly involved with the operations have an interest in seeing how how are calls are being handled. the ability to create a custom dashboard for a stakeholders, then share it, as well as being able to send dashboard r...

allow admins/users to take away any tabs from that top bar that they want. SO if they only want phone stats then they can just add that

Four automation of RingCentral MVP Teams, it would be useful to pull current team membership. Perhaps this could be integrated into the existing readGlipTeam method? https://developers.ringcentral.com/api-reference/Teams/readGlipTeam Use-case: Aut...

When we Subscribe to the report on one of our Filters it would be great if we get the columns that were selected for that filter. Also would be nice to see how often someone was logged in or toggled into the queues!

I am currently experiencing Fraud by someone using my Ring central Phone number then harasses throughout until I accidentally hit his link we need an effective Fbi tracking capabilities real time links available to combat online fraud attempts

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...