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Ability to paste image in ED instead of attaching file

it's more convenient and efficient if we have the ability to paste image in ED instead of saving and uploading the file to attach.
Guest about 1 year ago in RingCentral Engage Digital 0 Will not implement

Huge Security Vulnerability: Remove the "Express Link" feature or provide an option to disable it tenant-wide

For those who haven't noticed it, RingCentral's mobile app has an "Express Link" sign-in feature. The feature is mentioned in this KB article: https://support.ringcentral.com/article/log-in-ringcentral-app.html "Please note: If you’re logging with...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

Allow Limited Extensions to be added to Call Queues

We have a call queue so all phones ring on incoming calls and having the calls come in to our limited extension (in a separate room) would allow me to answer the phone without having to run to my desk to get it.
Guest over 1 year ago in RingCentral Phone 2 Will not implement

enable employees to log workhours on RingCentral

My staff uses Square Payroll to log their work hours and it also reports taxes for me. I would like a payroll feature in RingCentral so it is all in one spot.
Anne Osterhouse 8 months ago in RingCentral Web/Desktop App 1 Will not implement

Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.
Guest 8 months ago in RingCentral Phone 1 Will not implement

Option on Admin UI to extend agents auto disposition timeout

Currently if you select the option auto disposition on time out within a disposition , you can only select one time frame for that option. What we need is an option for the admin to extend the disposition time out with a button on the admin ui . T...
Debra Johnson over 1 year ago in RingCentral Engage Voice 0 Will not implement

Faxing dilemma

We're unable to receive faxes. RC Tech Support believes something is wrong with our account, however, before calling them, while looking online your support pages state that the sending fax machine needs a baud rate of 7200. Most modern fax machin...
Guest 8 months ago in RingCentral Phone 1 Will not implement

Call-in feature to make changes to IVR

Call-in feature to make changes to IVR
Guest 9 months ago in Developer Platform and APIs 2 Will not implement

Integrate with Anow software

Allow integration with Anow.com for click to call and texting.
Guest 9 months ago in RingCentral Integrations 2 Will not implement

Acumatica Cloud ERP

Please look into an integration with Acumatica ERP. It was built for connectivity with APIs and easy integrations. Since it has native CRM and Case management, this would be a big plus for RingCentral.
Vali Malkin 9 months ago in RingCentral Integrations 3 Will not implement