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Improve on the "Add Phone" Experience

On an existing extension, selecting Add Phone under Phones & Numbers> Phones the screen shows the annual charge if you already have licenses and inventory available. There should be more information on this page about how many licenses you ...
Guest about 1 year ago in RingCentral Admin Portal 1 Implemented

Add "Do Not accept call queue calls" to new RC app

If users simply turn on DND, they can't even take internal calls. We need this option in the new app!!
Guest about 1 year ago in RingCentral Web/Desktop App 2 Implemented

Option to turn off Active Speaker Expansion in Gallery View of RC Video Meeting

In gallery view the active user's window slightly expands and zooms in and out as people converse. This is visually distracting, especially during conversations with multiple people. I suggest having the option for users to turn this feature off. ...
Guest over 1 year ago in RingCentral Video 3 Implemented

Enable replying to the tasks

I am sorry to say but you have made my work life miserable by making your incomplete app mandatory to me. You should not have launched a new app without solving the errors in it. First I was not able to sort my teams in folders, which is now solve...
Guest over 1 year ago in RingCentral Web/Desktop App 9 Implemented

Fix links to not break when there's a parenthesis

JIRA urls have parentheses in them sometimes, but pasting this into Glip produces hperlinks that don't work because Glip thinks the final parenthesis is theirs. Please figure out a way to not break the link when it contains its own parens
Rick Case over 1 year ago in RingCentral Web/Desktop App 5 Implemented

bring back call block like in old app

I've been a Ring Central customer for many years. Recently I was forced to download the new RC app because the old app is discontinued. The new app is missing this feature ... When I receive a phone call on one of my business numbers (there are se...
Timothy Smith over 1 year ago in RingCentral Web/Desktop App 4 Implemented

Remotely manage user status

RC have confirmed it's not possible for me to remotely change a user's status. EG, they've gone to lunch without signing out, or I want to push someone to available from unavailable. Currently, I have to call customer care to do this, or log in as...
Jan Bilton over 1 year ago in RingCentral Admin Portal 6 Implemented

Performance Reports Line Graph

It would be better to include the line graph from the performance reports when downloading/exporting the report via pdf file
Guest over 1 year ago in RingCentral Analytics 1 Implemented

Call Pickup group

"Modern" call pickup functionality. If you have to build a group, then put people in that group. Anyone in that group should just hit a button or code, to answer any ringing phone in that group. Having to enter the extension is redundant and exces...
Guest over 1 year ago in RingCentral Phone 2 Implemented

Turn off notifications during nonwork hours for mobile app

Scheduling work hours is great so that work calls don't come through the mobile app after hours, the problem is that other notifications such as voicemail do make it through. Adding a customizable option to turn off notifications after hours when ...
Brett Markwardt over 1 year ago in RingCentral Web/Desktop App 8 Implemented