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RingCentral App Polling integration

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...
almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Control Calls Using a Desk Phone With the Desktop App

Currently, our office is set up so that when receiving or making a call, users can use either their desk phone or the RingCentral desktop app if their computer has a microphone. Most of our users prefer to use the desk phone, or need to due to not...
Scott VanDyken 16 days ago in RingCentral Web/Desktop App 0 Under review

Restrict access to Admin Portal by geographic location of IP address

Prevent logins from IP addresses that are located in certain geographic locations. For instance, give the company the ability to restrict countries or regions of the world where they do not have a presence. This would provide additional security b...
O-Ren Ishii 3 months ago in RingCentral Admin Portal 1 Under review

Block or Text 5 Digit Numbers

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was created from a reply on: Unable to send SMS to a 5-digit number.
almost 2 years ago in RingCentral Phone 6 Under review

Share host Audio in RC Video in Desktop App

RingCentral Meetings and Zoom support sharing Host audio to a presentation. From our testing yesterday this is possible IF the RC Video session is started from the web app, but not if started from the all-in-one desktop app. Why:It is often useful...
John Nickell 8 months ago in RingCentral Video 2 Under review

SMS SIGNATURE

Consider offering a standard signature on all outgoing SMS texts. This is a major time saver for businesses.
almost 2 years ago in RingCentral Phone 8 Under review

set the number of times an IVR loops to less than 3

I want callers to hear a prompt one time and no more in my main IVR even if they don't press anything. It would seem that the default of 3 loops through the message is hard coded. The problem from some of our customers is that touch tones don't al...
Inventory Inventory 16 days ago in RingCentral Phone 0 Under review

Call Handling: forward call to extension, one extension to another

Right now, the only thing close is being able to forward an extension to an actual phone/device. It would be nice to be able to forward an extension to another extension without having to change any numbers or emails addresses. With the release of...
almost 2 years ago in RingCentral Phone 8 Under review

Presence on deskphones should only show user on first 2 lines, not every line

Prior to an account migration desk phones (such as Polycom VVX311, VVX411, VVX601) would only show the users name on the first 2 presence lines. Now, if no presence entries have already been manually added by the user, every line shows the users n...
Richard Kearney 4 months ago in Hardware 3 Under review

SMS: Add feature to monitor text messaging.

Such as number of texts send/received, and time to respond, etc. Our business communicates with a large number of clients on a daily basis through phone, text, and email. We regularly analyze our phone call data, such as length of call, time to an...
almost 2 years ago in RingCentral Phone 11 Under review